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Adobe Reader Restrictions

Friday, January 12th, 2007 by | Filed Under: Uncategorized
 
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Q:
After you mentioned the new version of Adobe Reader in your security article the other day, I tried to download it, but it would not work. I have Windows 98. Does the new version not work with the older versions of Windows? Please help!

A:
You are not the only one who has run into this problem. We’ve been getting e-mails and phone calls left and right about this. Chad, our tech support guru, has been helping people non-stop with this issue, so we definitely thought it would be best to put something in the newsletter about it.

First of all, in case you haven’t heard yet, Adobe has come out with a new version of their Acrobat Reader program and it is simply called Adobe Reader 8. It replaces the seventh version with some new features and options. Anyone who is an avid Acrobat Reader, who hasn’t done so already, will surely want to look into getting the new version to start taking advantage of all the new things. Read here for some more information on this and to get the download link.

But (yes, unfortunately, there’s a but), before you do that, you better take a look at the system requirements for version 8, because it really is kind of picky. This is where today’s question comes into play as well, so here we go. Let’s just lay it all out on the line.

Adobe Reader 8 System Requirements for Windows

  • First, you must have an Intel Pentium III or equivalent processor.
  • Must have Windows XP Professional or Home Edition or a Tablet PC Edition with Service Pack 2.
  • Or you can have Windows 2000 with the Service Pack 4, Windows 2003 Server or Windows Vista.
  • 128 MB of RAM (256 MB is recommended for complex forms or large documents though).
  • 110 MB of available hard disk space.
  • Must have Internet Explorer version 6 or 7, Firefox 1.5 or 2, Mozilla 1.7 or AOL 9.

Adobe Reader 8 System Requirements for Macs

  • First of all, you must have a PowerPC G3, G4, G5 or an Intel processor.
  • Must have Mac OS X version 10.4.3 or higher.
  • 128 MB of RAM (256 MB is recommended for complex or large documents though).
  • 110 MB of available hard disk space.
  • Must have Safari 2.0.2.

That’s pretty cut and dry, isn’t it? Basically, if you have an operating system below Windows 2000 or Mac OS X, you’re out of luck with the new version of the Reader. I hate to tell you that, but that’s how it is. Now, there are a couple more things I need to go over with you all.

For those of you who are able to download the new version, you can turn off your Javascript settings for a bit of a better experience. To do this in Internet Explorer 7, go to Tools, Internet Options and click on the Security tab. From there, click on the Custom Level button and scroll down until you see the Scripting section. Choose Disable and then click OK twice to exit. You must then close and restart IE for it to take effect.

In Internet Explorer 6, go to Tools, Internet Options and click on the Security tab. Again, click the Custom Level button and scroll down to the Active Scripting section. Once there, choose Disable and then click OK twice to finish. Again, you must close and restart IE.

For Mac OS X, click on the Edit menu from your browser’s window and then choose Preferences. You can expand the list you see by clicking on the triangle next to the Web Browser option. Choose Web Content and then on the right, below the Active Content section, check the box for Disable Scripting. Click OK and then close and restart your browser. Then you should be all set!

Okay, one more thing and then I’ll be out of your hair. If you are using the Adobe Reader 8, you might be interested in knowing that, although it hasn’t been released yet, the Reader has been tested with a beta version of Windows Vista. Adobe expects a subsequent version of Reader 8 to be supported with the new Vista operating system, whenever it does come out.

Hope this helps to clear some things up for all you folks!

~ Erin

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