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App Stuck On Old News? Here’s How To Fix It

Monday, June 5th, 2017 by | Filed Under: Android, Smartphones, Uncategorized
 
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If you use an app for a newspaper or TV station to keep up with news, you may run into this problem sooner later. You open up the app and it seems to be stuck on yesterday’s news. And it stays there, for days! You close and reopen the app, but it doesn’t update. That’s been happening to me lately with the app for my local newspaper. Here’s how to fix it on an Android phone or tablet.  This what I was seeing when I opened up the app for the Toledo Blade. The problem is that these are stories from last week.

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Here are two ways to take care of the issue.  First, go to settings. Then scroll down and look for Apps.

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Choose App Manager.

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Scroll down to the app with the issue and tap on the icon.

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Now choose Storage.

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First, try clearing the cache. Sometimes that’s enough to take care of the problem.

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Go back and reopen the app to see if it has updated. In my case, it didn’t work. I was still stuck on last week’s stories. So I followed the steps again, but this time chose Clear Data.  If you’re signed in or registered with the app, this will wipe out your preference and you’ll have to set them up again.

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After I cleared the data, I opened the app back up and there was today’s news!

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A lot of times you won’t see the problem again. In my case, this seems to be a glitch this app has with the Android 7.0 operating system. So I’m going to need to keep repeating this procedure until the developer comes up with a fix.

~ Cynthia

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