Thousands of iPhone users have reported a mysterious bug that’s killing their devices. It’s know as Error 53 and it can turn your new iPhone into an incredibly expensive paperweight. The only solution to the problem is to get a new phone.
But this isn’t some design flaw associated with the update to iOS 9 or some nefarious scheme by hackers. Apple has finally admitted that it’s a “security measure.”
And by “security measure,” the company means that if you have a non-Apple technician repair your phone, it will become permanently disabled.
You might choose to have a non-Apple certified tech work on your phone because you or a friend are already tech-savvy or because it costs a lot less. Now making that choice can leave you with a phone that’s never going to work again.
The repair doesn’t need to have happened recently. You could have had it taken care of months ago, but when you update to iOS 9, your phone becomes about as useful as a brick. Any data that was stored only on the phone is lost for good.
It’s all tied to the Touch ID sensor on the phones. According to Apple when an iPhone is serviced by an authorized Apple tech, the touch sensor can be validated. Non-Apple service tech can’t validate the phone, so it is automatically disabled to prevent tampering by someone with malicious intent.
Some users even report the problem in phones that were slightly damaged, but not repaired.
So if you’ve done work on your iPhone or had a non-authorized Apple tech do work, you should think twice about upgrading to iOS 9.
According to The Guardian, lawyers are now talking about filing a class action lawsuit against Apple on behalf of customers whose phones have been disabled.