Announcements

A Few Bugs

Seems we may not have had 100% delivery on yesterday's newsletter. If you didn't get one for the 20th of this month, stop by our archives later today and we should have it posted.

http://www.worldstart.com/archives/index.htm

Sorry for any inconvenience

Still Going...

McAfee Anti-Virus and Firewall is still going over huge! These things are selling like crazy and it looks like it may not just be "one" of our all time best sellers but "the" all time best seller!

Again, this is an incredible deal - you get the current version of both McAfee Anti-Virus and Firewall for only $18.97! Shipping is FREE if you live in the US and we give you our 30 day satisfaction guarantee - if you don't like it we'll take it back! You have nothing to lose!

McAfee anti-virus monitors e-mail attachments, Internet downloads, shared disks, CD-ROMs, and synchronization with your PDA. It also detects destructive ActiveX and Java applets, which are often downloaded without your knowledge while you browse.

Oh, it also watches for suspicious activity - helping you catch new viruses that have yet to be reported. Cool huh?

The firewall is also fantastic. I found it to be one of the most user friendly I've run across. It monitors all your internet traffic - keeping hackers out and your private information in (your AV software won't keep hackers out). It also does a great job of monitoring programs that are trying to access the internet. Great way to keep spyware at bay.

Don't hate yourself for missing out on this deal. Right now, the price is still $18.97, but that may have to go up soon (we had to pay a bit more for our last batch of them). So, join the hundreds - actually nearly 1000 - who have already ordered. Check it out!

http://www.worldstart.com/store/mcafee.htm

Don't be a victim of the next major virus! Grab this today!

Super Clearance!

We have a handful of ACT 2000 in stock. Don't let the name fool you - this is still the current version of the program.

This is one of the most popular contact managers on the market. It has a retail of $199.95, we normally sell it at $34.95, but we have it on sale for just $22.68! (FREE US Shipping of course).

It keeps track of all your contacts (you can even divide them into sub-groups), manages your schedule, sends e-mail, keeps a "to-do" list, and has templates to make letter writing a snap (you can even produce personalized bulk-mail letters from your database). Basically, it's about the best software for contact management on the market.

In addition to the above, it can also share data between your computer and Palm Pilot, use caller ID to locate contact records for incoming calls (that's handy), is completely customizable, and can even dial your customers for you!

Frankly, this only scratches the surface of what this program can do. My father has been a salesman all his life and uses this program every day. The amount of time and effort ACT has saved him is incredible. After seeing the success he's had with it, I have no problem recommending it to other people.

Check it out:

http://www.worldstart.com/store/act2000.htm

This is a one time deal and once it's gone - I can't get more. If you're interested, get to the site ASAP.

Computers 101

Q:
I'm tired of all of my desktop icons looking the same. Is there any way to change them?

A:
Yes, you can most definitely change your icons. You can even install a desktop theme!

Windows has a limited selection of icons; however, you can download thousands from the Internet (ie: http://www.coolarchive.com, http://www.themeworld.com, http://www.iconnews.freeserve.co.uk/page2.html).

Shortcut icons are the easiest to change, so we’ll start with them. Right click the shortcut icon you would like to change and select Properties. On the Shortcut tab, click the Change Icon button.

Select the icon you want and OK or click the Browse button to choose an icon that you have downloaded.

To change non-shortcut desktop icons (in Windows 98, 2000, or ME), right click on your desktop, choose Properties from the menu that pops up, and click on the Effects tab.

(Windows XP users need to go the Start Menu, click Control Panel, then Appearance & Themes, then Display. On the window that pops up, select the Desktop tab and click the Customize Desktop button.)

All users: Click on the icon you would like to change and click the Change Icon button.

Finally, select the icon you want and OK or click the Browse button to choose an icon that you have downloaded.

Easy as that and now you have a whole new look to your desktop!

-- Carolyn Kaufman

Have a question for the newsletter? Submit it at the link below:
http://www.worldstart.com/submitquestion.htm

Tip of the Day

Tech Support Troubles?

Are you sometimes intimidated by calling a Technical Support line? Well, never fear, there are some general rules that will allow you to get the most out of a Technical Support contact.

1. Don't use profanity, yell, scream, or insult the technician you are working with. Frustration is natural; however remember that the technician is there to help you. Working with the technician and being civil and pleasant will usually result in a faster resolution of the issue.

2. Have pertinent information handy before contacting support. This would include the version of Windows, the version of the application you are having difficulty with, a brief description of the difficulty, the exact wording of any error you are seeing and when you are seeing it, and, if applicable, the serial number for the product. It won't always be possible to have all of this information, but the more you have available, the quicker the issue is usually resolved. If you do not know how to find some of this information, tell the technician right up front that you don't know how to find it, and they should be able to assist you.

3. Refrain from "chit-chat," unless it directly relates to what is happening. For instance, the technician doesn't need to know that your friend, Sally's, cousin, Mike, was having the same error. The technician is only concerned with the difficulty you are having.

4. When using email support, make certain that your email address is correct and complete. The support won't be able to contact you otherwise. Likewise, if using phone support, most support departments require the complete phone number including Area code and country code if applicable.

5. Don't be argumentative. If you don't agree with the technician, it will do little good to argue. If necessary, you can always contact Technical Support again and speak with another technician. However, it is usually worthwhile to follow the steps dictated by the technician.

6. If you don't understand something, ask for clarification. This is far better than just doing what you think the technician wants you to do. Also, try not to "get ahead" of the technician, but if the technician is going too fast, ask them to slow down.

By following these steps, contacting a technical support can be a good and worthwhile experience, quickly resolving many issues, and at the same time, you will be making the technician's life just a little easier.

--Lee Trulove

Have a tip for the newsletter? Submit it below:
http://www.worldstart.com/submitatip.htm

Amanda's Cool Site of the Day

Wheel Chair Junkie

"Mobility with Attitude" is the catch phrase for this unique site. I think my favorite part of the site is the “Zuck-Aidez Wheelchair Design Meeting.” It discusses wheelchairs without wheels. However, there are a lot of articles on this site that area interesting. Check out the Article Index for more.

In the Idiot Zone, you will find Wheelchair Stunts. After you agree to the disclaimer, you may forge ahead into the Idiot Zone, and take a gander at pictures of these stunts. I found them to be quite interesting. Have fun, sit back, relax, click, and enjoy!

http://www.wheelchairjunkie.com/

Do you have a cool, non-commercial site that you want to share?
Send it to Amanda at amanda@worldstart.com