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Help! Google Is Broken

Sunday, March 31st, 2013

Question: I somehow managed to break Google. There’s no place to type anything into at all in Firefox. Google works okay when I use Internet Explorer, but I like Firefox best. I did let my little niece play some games on my laptop, could she have done something to mess things up? Answer: Children and laptops do not always mix. I think I know what the problem might be. Continue reading

How Do I Turn Off Microsoft Narrator?

Wednesday, March 27th, 2013

Question: Help! My boyfriend did something to my laptop and it won’t stop talking to me. It says everything I type and every move I make. He keeps laughing about it and won’t fix it, so I have to use it with the sound muted. How do I fix it in Windows 7? Continue reading

MyFitnessPal, a great little tool for counting calories and monitoring your activity just got a little bit better. You’ll now be able to sync it with fitness equipment at the gym to better monitor your exercise. Continue reading

Question: What’s the difference between a browser and a home page on your computer? My computer always opens up to Road Runner and that’s how I look around and find web pages and go to Facebook to play games. I was trying to explain a problem to my granddaughter and when she asked what my browser was, I said Road Runner. That’s where I get my e-mail. She says that’s my home page. I’m not sure I understand the difference. Continue reading

Microsoft is ending support for Windows 7 RTM (the original version released to manufacturers without a service pack update) on April 9, 2013. The service pack for Windows 7 was released nearly two years ago and many, if not most, users will have already updated. To ensure as many people as possible get the service pack update before support ends, Microsoft has added Service Pack 1 to Windows Auto Update. Continue reading

How Do I Change Fonts In Windows 7?

Monday, March 25th, 2013

Valerie from Baronett, WI writes: Please tell me how to permanently change the font and font size on my PC. I am using Windows 7. Continue reading

Philips showed its new DesignLine TV, calling it “an unconventional style to truly fit modern living spaces.” Available in 46″ and 55″ models, the front of the television is made of one seamless sheet of gradient black glass. The TV doesn’t have a visible frame or a stand. It looks like a pane of glass leaning against a wall when not in use. Continue reading

Making Windows 7 Easier To Read

Saturday, March 23rd, 2013

If you’re finding it difficult to read things on your computer because they look too darn small on your screen, there’s a quick way to make things easier to see in Windows 7. Continue reading

If you’re a Sci-Fi fan looking for something to watch online, there’s some good news from Hulu. The video streaming site is offering every episode of Star Trek for free until March 31. Continue reading

Flash Won’t Work In Firefox

Thursday, March 21st, 2013

George from Illinois writes: You answered a question today regarding a problem with Flash Player on your browser. Unfortunately, your reply only dealt with IE. I have had this problem with Firefox for over a year. I’ve Googled the problem and found that I am not alone. Please reintroduce this problem, only this time with the solution using Firefox. Continue reading

Update Your Plug-Ins In Firefox

Wednesday, March 20th, 2013

We’ve seen a lot of questions lately about plug-ins like Flash and Java not working in Firefox. That means many videos won’t play and some games won’t work. Some browsers, including Firefox, disable plug-ins when there are security concerns. Both Java and Firefox had serious security problems earlier in the year. Here’s a quick tip on making sure all of your plug-ins are up-to-date with the latest bug fixes and security patches. Continue reading

Microsoft is putting a priority on providing up-to-date security patches for applications purchased from the Windows App Store. Continue reading

Tech giant Google has settled a lawsuit accusing the company of violating privacy rights during its Street View Mapping Project. The cars used in the project were outfitted with equipment and software that collected information from unsecured wireless networks. Continue reading

Microsoft Patch Tuesday

Tuesday, March 19th, 2013

If you’re a Windows user, there’s a special day every month you should know about. The second Tuesday of every month is known as “Patch Tuesday,” the day that Microsoft releases the critical security updates for the month. Continue reading

Adobe, the maker of popular products like Photoshop, Illustrator, InDesign, Dreamweaver, Flash, Premiere, After Effects and Acrobat is ending the sale of physical discs in stores at the end of April. Continue reading

Spring Cleaning For Your Smartphone

Monday, March 18th, 2013

As I write this, the first day of spring is only a day away. Seems like a good time to take up that good old tradition of spring cleaning – on your smartphone or tablet. Is your phone the equivalent of a spare room crammed full of stuff you thought you might use someday? Here’s how to straighten things up. Continue reading

Apps aren’t hard to find (unless you’re looking in the Windows App store,) but good apps aren’t so easy. A lot of free apps aren’t even worth the time it takes to install on your phone or mobile device. So here’s a quick round-up of our favorite apps from the past few months: Continue reading

How To Ask An E-Mail Question

Saturday, March 16th, 2013

Judging from the questions I receive, sending and receiving e-mail can cause a lot of frustration for our readers. One thing that stands in the way of answering questions is not having quite enough information to figure out what’s wrong. When asking a question about your e-mail, here are some things that can help us help you: Continue reading

Is Outlook Affecting My Flash Player?

Thursday, March 14th, 2013

Questions: I had Hotmail and they Switched me to Outlook and I have had nothing but trouble since. I have tried to download Flash Player I don’t know how many times and when I am through downloading it will tell me it is installed, but most every video I play will come up and say I need Flash Player. I am about ready to take Outlook out and throw it away. I take surveys and they say I can’t take the surveys because I don’t have Flash Player. What Can I do? Thanks. Continue reading

Google has issued a transparency report explaining when they’ll allow the government to take a look at your private information such as e-mails, photos and documents. You might say, “Google doesn’t have any of my private information,” but they just might. Continue reading

How Do I Add A Password To Windows 7?

Wednesday, March 13th, 2013

Carl from Henderson, Nevada asks: How do I ADD a password in W7 that is required when I turn on my computer? Answer: A password is always a good idea. Here’s how to set one up. Continue reading

Facebook announced some big changes to the newsfeed, promising to reduce clutter and focus more on stories from people you care about. Among the new additions, feeds specifically for music and photos. Continue reading

Will My Windows XP Still Work?

Monday, March 11th, 2013

Question: At the present time I have Windows XP. I read that I will no longer be able to use XP in 2014. Is this correct? Can I switch to Windows 7 at that time or will I have to go to Windows 7 before that time. If I have to switch how do I switch to Windows 7? Continue reading

Still happy with your old computer and Windows XP? You aren’t alone. People are holding on to computers and using older operating systems longer these days, here’s why… Continue reading

The IRS and the Better Business Bureau are warning taxpayers about an e-mail scam involving a fake message from the IRS. The message will say that it’s from the IRS and will have a subject line along the lines of “Notification bout tax refund.” The message says it’s about your projected income tax refund and will mention a dollar amount along with a link for you to click on to learn the details. Continue reading

Microsoft has changed its mind about Office 2013. The company had previously announced that if you purchased Office 2013 and the computer it was installed on failed, you were just out of luck. But thanks to angry consumers, that policy is changing. Continue reading

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