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I Always Wanted To Know: What Are The Most Important Tablet Specs? Answer: If you’ve considered buying a tablet device recently, you’ve probably seen a specifications page a mile long, but which are the most important specifications to pay attention to? I’ll break it down into 4 key… Continue reading

I Always Wanted To Know: What is a VPN Service? How safe are they? Answer: VPN, which stands for Virtual Private Network, is a method of encrypting and securing a connection over a public or untrusted network to a secure and trusted network. VPN… Continue reading

What Is BYOD? Why Is It Popular?

Saturday, May 4th, 2013

I Always Wanted To Know: What is BYOD? Why is it becoming more popular in businesses? Answer: You may have heard the expression BYOD or seen it mentioned in a IT policy at your workplace. BYOD stands for Bring Your Own Device and allows… Continue reading

iPad vs Surface Pro: Which To Choose?

Tuesday, April 30th, 2013

Dolores from Wisconsin writes:Pros and Cons or any information on the IPad and MS Surface as my son wishs to give me one. I am mid 80′s and only been using computer for about 20 yrs. Currently using a Wireless PC connected to my LG monitor. Have taken quite a few classes at local community college thru the years and of course, your newsletter is most helpful and informative. Have never use an Apple product. Answer:… Continue reading

What Is A Laser?

Sunday, April 28th, 2013

I Always Wanted To Know:What is a laser? Answer: Lasers are a key component in everything from supermarket price scanners, DVD players, high-speed fiber optic cables and advanced military weapons, but what is a laser? How does it work? The answer may surprise you because… Continue reading

David from Minnesota writes: Is there a way to translate a OpenOffice Writer document to Spanish? Thanks Answer: There are over 6800 distinct languages and more then two dozen used by tens of millions of people. There is… Continue reading

How To Set Default Mail Client in IE

Wednesday, April 24th, 2013

Walter from Wilmington,De. U.S. writes: First let me say I am over 70 years old and don’t know much about computers and I would be grateful for any help you can give me.I have been buying and selling on Craigslist for a long time without any problems with my Hotmail e-mail account. Now something has changed, when I click on reply a Window opens with a message that says Internet Explorer cannot perform this operation because the default mail client is not properly installed. Thanks for any help you can give an old man. – Walt Sr. Answer: Lucky for you Walt, it’s pretty easy to use Hotmail (or Windows Live Mail, Outlook.com etc) as your default.. Continue reading

JXR Files? Safe To Open?

Tuesday, April 23rd, 2013

Jan from Ohio writes: I have Windows 7. I open Windows Live Photo Gallery and I get a pop-up saying “Would you like to use Windows Live Photo Gallery to open these types of files? JXR” What are these files and is it safe to open? Thanks. Answer: The JXR extension is a file developed… Continue reading

All-In-One PC: Any Downsides?

Monday, April 22nd, 2013

Wendall from Wisconsin writes: I will be buying a new computer in the next few months. Interested in the all-in-one desktops (computer and monitor) other than price is there any down side to them? I have dialup and basically just read email & bank online. Thank you for any insight! Answer: The All-In-One computers, where there is no seperate tower the parts are integrated into the monitor… Continue reading

How To Turn Off Single Click

Monday, April 22nd, 2013

Bonni from Florida writes: When I was having trouble with my mouse it was messing up and double-clicking (Dell Std. Equipment), Dell had me to reset something so it would only require one click to open a program. Now that I have a new mouse, (which solved the double-clicking problem) I don’t remember how to reset my programs to open with double-click. I’ve tried various places but to no avail. Can you instruct me? Answer: The setting your looking for is Specify single- or double-click to open. This setting can be found… Continue reading

How Long Do Deleted Messages Stay?

Saturday, April 20th, 2013

Noah from NC writes: How long does it take for email messages to be permanently deleted from a web based email provider such as Outlook or ahoo? Answer: When you delete an e-mail there is a period of time that the e-mail will still remain accessible from the trash… Continue reading

Why Use Two Monitors On One Computer?

Saturday, April 20th, 2013

I Always Wanted To Know: Why do people use two monitors on one computer? Answer: Dual monitor, where two monitors are connected to the same computer, have become increasingly popular among business and home users. With more computers coming with multiple video output ports… Continue reading

Changing ISP: How To Forward E-Mail

Wednesday, April 17th, 2013

Roy from Texas writes: I am considering changing my ISP which will change my email address. I know I can notify all my mail contacts but there are other places, all of which I probably don’t know. Is there an easy way to redirect mail to my new provider until I get everyone notified? Continue reading

Patricia from Buffalo, NY writes: An e-mail was sent to me with an attachment containing a photo. I would like to use the photo(of my grandson) as the Desktop background on my PC. How do I do that? I am somewhat computer illiterate. Thanks in advance for your help. Answer: To set a photo as your background, you want to start by saving the photo to your local computer. Right click on… Continue reading

How To Set Up Thunderbird With Gmail

Tuesday, April 16th, 2013

Lonnie from Cisco, TX writes: I would like to know how to use Thunderbird to read my Gmail account. I use Thunderbird to read my local ISP e-mail and would like to do the same with my Gmail account. Answer: Adding your Gmail account to Thunderbird is simple… Continue reading

How To Change Skydrive Password?

Tuesday, April 16th, 2013

Edward from Brossard QC writes: How can I change my password in Skydrive? Thank you for your excellent tips and help. Answer: Skydrive, Microsft’s cloud storage service, is tied to your Microsoft account password. To change your password click… Continue reading

External Storage for iPad?

Monday, April 15th, 2013

Ralph from Canton, GA writes: Steve, is there any kind of external hard drive for my iPad 2? I would like to have a larger storage device for my movies and my music. Thanks, Ralph Answer: The sad news is that there is… Continue reading

What Is Memory Card Class?

Monday, April 15th, 2013

Tom from Pennsylvania writes: I use SD cards in my camera and MP3 players and I see them advertised quite often in your ads. The question I have is that they will refer to different classes. Can you give some information as to the differences in class. Thanks – Tom Continue reading

How To Pick A Good ISP

Monday, April 15th, 2013

Liz from Brownsboro, Tx writes: How do I find a HONEST Internet & phone service provider that is reasonably priced? The one I have right now stinks! Answer: If we lived in a perfect world you could just call the local company and ask them if the service was good… Continue reading

Many computers come equipped today with webcams and microphones, but how do you use it to communicate? Can you call traditional phones or just other computers? Let’s start by talking about what hardware and software you’ll need then how to do it… Continue reading

Bonnie from Arkansas writes: I have two internal hard drives I would like to use for storage, but I’m not sure I should take the chance. My Vista had a corrupt hard drive put in it. My Win 7 was knocked out by lightning. Should I just chunk them? Answer: An old hard drive can make a good backup device, but you’re right to be concerned about the reliability of the drive. The best thing you can do to test them is perform a detailed scan to verify the disk is operating… Continue reading

Can I Add USB 3.0 To My Motherboard?

Thursday, April 11th, 2013

Rahul from Rajasthan writes: I enjoy your daily newsletter and find them quite informative. I want to know if there’s some way I can install a USB 3.0 card on my Asus P5KPL-AM/PS motherboard running Windows XP Service Pack 3. Warm regards. Answer: A USB 3.0 card is an expansion card you place in your computer which will offer USB 3… Continue reading

James from Oklahoma writes: Yesterday I was doing a security scan of my wife’s computer and had noticed that after the scan finished it had 2,000,000 plus files, where are all these files coming from? How do I get files reduced? Answer: As you use your computer to browse the web, download e-mail, edit photos and all of the other daily tasks, many small files are created and stored in the process. These files… Continue reading

Imagine a program that does most of the things Microsoft Outlook handles, but is absolutely free. EssentialPIM takes care of appointmens, to-do lists, contacts, e-mail and tracks and manages passwords. And it won’t cost you a penny. Here’s how it works and where you can get it,,, Continue reading

Gary from Australia writes: I have a Toshiba Satellite Laptop (Centrino) which was originally preloaded with Vista. A few years ago I upgraded to 7. I am now giving away the laptop and would like to wipe the hard drive clean. If I format the drive will I lose the operating system 7? Continue reading

Windows 8 Without Touchscreen?

Sunday, April 7th, 2013

Robert from Bossier City, LA writes: I know, eventually, I will need to replace my Windows XP computer. I am wondering if I can use Windows 8 with a mouse and keyboard not using the touchscreen at all. I haven’t seen any information on this and since no computer Company is really getting into how Windows 8 works, I am curious if there is a way to use Windows 8 without having to touch the screen? Thank you. Answer: The good news is that… Continue reading

Betty from Aledo, TX writes: I frequently download graphics and photos then crop them to use in my Word 2010 documents. I would like to save just the cropped version and do not need to be able to “uncrop” or restore them to their originals later. Is there a way to save the document with just the reformatted version of my graphic? Continue reading

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