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Broken Wheel

Posted By On June 29, 2007 @ 2:29 PM In Hardware & Peripherals | Comments Disabled

Q:
The mouse I use has a scroll wheel on the top of it and lately, the wheel has not been working properly. Do you know of anything I can do to fix it? Please help, I really miss my mouse!

A:
any version of Windows, the first thing you need to look at is the Mouse Properties window. To get there, go to Start, Control Panel and then click on the Printers and Other Hardware link. From there, just click on the Mouse link. (If you’re running Windows Vista or 7 go Start>Control Panel>Hardware and Sound and click on Mouse under “Devices and Printers”). After doing this, the Mouse Properties box will then open.

Click on the Wheel tab and adjust the number of lines your mouse is able to scroll through at one time. Yours may be set too high and your mouse can’t handle it. You can go up to 100, but it’s best to keep the number kind of low. Mine is set to three lines at a time.

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Just change the number and keep trying your mouse until you find a number that fits your wheel better. When you think you’ve got it fixed, click Apply and OK.
If that doesn’t work, go back to the Wheel tab and select the option of “One screen at a time.” (Older versions may say “One page at a time“). This may help slow your mouse down a little so it can work better for you. Click Apply and OK again to make all the changes.

If you’re still having trouble with the wheel after that, you may want to try and adjust your mouse through the program you installed when you first got it. (That is, if your mouse is a non-Microsoft brand). For example, if you’re using a Logitech mouse, it may be configured a little differently and you can use the software that came with it to fix it. Just load up the CD or download the drivers from the company’s website and look for the Mouse Settings. You can then go through the settings and adjust what needs to be done. They’ll probably be similar to what I already explained up above.

If you’re still having trouble with your mouse wheel after all of that, it’s likely that your mouse is defective and you’ll probably want to look into buying a new one in the near future. If you don’t want to pay for a whole new one, you can try getting a replacement from the manufacturer, but I’m not promising you that will work. Mice aren’t too expensive these days, but I understand that you have to do what you have to do. Either way, I hope you’re able to get your mouse back up and running again!

~Erin

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