Tech Tips Home
The Best Tech Tips And Daily Deals
Newsletter On The Internet!

WorldStart Tech Tip And Store Search
Email: Password: Login Remember Me

Like what you see here? Subscribe to the Tech Tips newsletter!   Email: Subscribe

Can I Sue Gmail For Losing My Messages?

Wednesday, January 27th, 2016 by | Filed Under: Uncategorized
 
Loading...


Chandra has a question about her Gmail service. “I lost my gmail thrice since 2014 . I followed all the instruction whatever I could find on internet and filed complaint to Gmail several times but no response from them so far . Very poor costumer service . What is happening with Gmail ??? I think Google guys are going crazy . They can not afford so many users . Is there anyway I can sue them for deleting my important stuff. Gmail is failed mail service . I am thinking I should switch to a better mail service . Any suggestions ???”

gmaillogo

Chandra, if they lost your e-mail three times, I don’t blame you for wanting to change mail services. As for the poor customer service, this might fall under the category of you get what you pay for. By offering a free mail service that anyone can use, you end up with a whole of customers, more than 900 million to be more exact. It’s difficult for a company with nearly a billion users to attend to complaints individually, so they usually address the issues in general. But that doesn’t mean that bad things aren’t going to happen.

You also might have a hard time suing them, since you agreed to their terms of service when you set up your account. It says specifically in their terms (in fact says it in ALL CAPS) that they aren’t responsible if something doesn’t work and that you are using their services “as is.”  Further, it says that even if you’re using their paid services, their liability is limited to what you actually paid for the service.  This is a direct quote:

WE DON’T MAKE ANY COMMITMENTS ABOUT THE CONTENT WITHIN THE SERVICES, THE SPECIFIC FUNCTIONS OF THE SERVICES, OR THEIR RELIABILITY, AVAILABILITY, OR ABILITY TO MEET YOUR NEEDS. WE PROVIDE THE SERVICES “AS IS”.

There’s one step you could have taken to help secure your mail, especially after you lost it multiple times. That would be to get an e-mail client such as LiveMail or Thunderbird or Outlook.

outlook2013inbox

E-mail clients will download copies of your e-mail messages onto your PC and you can export that data and back it up.

Another smart move would be to open an additional e-mail address and have also have your messages forwarded there.

~ Cynthia

Tags: , , ,

2 Responses to “Can I Sue Gmail For Losing My Messages?”

  1. Debbie says:

    Boy,anything for a lawsuit. That’s the problem with this country, everyone is sue happy.

  2. jmz nesky says:

    Absolutely not!! The only thing that a law suit like this would accomplish is to make attorneys richer. And here I thought suing someone for slipping on a pebble while walking past their house was the epitome of ridiculousness.

Leave a Reply


Like these tips? Get them for FREE in your email!

WorldStart's Tech Tips Newsletter

  • Tech Tips Daily - Become a tech pro! Get the very best tech and computer help sent directly to your email every weekday!

  • Tech Tips Weekly - If you don't want our Tech Tips newsletter every day, then sign up for this weekly newsletter to get the best information of the week. Sent on Fridays.

Other Newsletters

  • WorldStart's Daily Deals - Every week, we send out great deals in our Daily Deals newsletter. Many of these deals are exclusively for our Daily Deals newsletter subscribers and can't be found with our regular specials.

  • Just For Grins - Each issue includes a couple clean jokes, some funny quotes, and a hilarious reader's story. Newsletter is sent five days a week.


Enter Email Address:

Subscribe

Your e-mail address is safe with us!
We only use it to send you the newsletters you request. It is NEVER disclosed to a third party for any reason, ever! Plus, if you decided you don't like our newsletters (don't worry, you'll love them), unsubscribing is fast and easy.

Free Newsletter Signup



Tech Tips Daily

Become a tech pro! Get the very best tech and computer help sent directly to your email every weekday!

Tech Tips Weekly

The week's best in tech and computer help. Get your issue sent to your email every Friday!

WorldStart's Daily Deals

The very best deals on the Internet! Get a new set of incredible sales every day of the week!

Just For Grins

Clean jokes, funny quotes, and hilarious comics. Sent 5 times a week straight to your email.


Subscribe


Love Worldstart? Refer A Friend!

WorldStart's Premium Membership

Tip Archive


Categories:
Archives: