I can’t get a connection to the web with my tablet. I’m able to read my emails but the pictures don’t show. I have no proxy server to get me to the web sites. I was using Chrome, but yesterday it showed me a sorry faced picture, stating the address may have changed. I tried using the browser from my Kaspersky security, but the browser isn’t even there anymore, and the browsers that came with the tablet also tell me there is no proxy server. Before all this took place, Kaspersky disappeared altogether, and I was able to download it from Amazon Apps, and reactivate it with the license key. What can I do to resolve the problem?
It sounds as if something, possibly Kaspersky, has changed your tablet’s Internet settings. My first suggestion would be to go to your settings, click on WiFi, then long press on your connected network. Click on Modify, and then advanced settings, and make sure your proxy is set to none. Then try to connect to a website again.
If that did not work, you will need to reset your current WiFi network connection. To do this, once again go to Settings, WiFi, tap on the network you are connected to, and tap forget. (Make sure you know your security password if you do this!) Then, click on that network again and log back in.
If neither of these work, your best bet might be to do a factory reset on the tablet. Keep in mind this will erase everything on your tablet and reset it back to the day you received it, so if you have a lot on the tablet, it’s not the most highly recommended method.