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Archive for the ‘E-Mail Help’ Category



Pre-Inserted Subject Line

Tuesday, November 23rd, 2004

Q:
I notice that sometimes when I click an e-mail link I get a new message with the subject line already inserted. Is this some kind of programming trick or can anyone pull it off?

A:
Actually, it’s very easy to do. Below is a sample with my e-mail address inserted. When the link is clicked, a new message will start with “hi steve” as the subject.

Sharing Outlook Express Folders

Tuesday, November 23rd, 2004

Sharing Outlook Express Folders

Do you use folders in Outlook Express to keep your e-mail organized? Maybe you have a whole slew of information in one of those folders you’d like to share with a friend. Should you just forward each piece of e-mail to them? Maybe do a printout?

How about just sending them your entire folder?

Didn’t know you could do that, did ya?… Continue reading

Q:
When I am downloading or sending e-mail with an attachment my web browsing becomes really sluggish. Any ideas?

A:
It sounds to me like it’s working properly (assuming you’re using a regular dial-up connection).

The reason for the decrease in speed is that your internet connection isn’t fast enough to do lots of stuff at once, no regular dial up connection is.

Web browsing will become sluggish… Continue reading

Sound Alert When New Mail Arrives

Tuesday, November 23rd, 2004

We all know AOL’s famous “You’ve got mail” voice, but what about Outlook Express and Thunderbird? Is there a way to use a sound for them when mail arrives?

Yes there is! In XP go to the Start> Control Panel.. Open the ” Sounds and Audio Devices ” icon, then click the “Sounds” tab. In Vista go Start>Control Panel>Hardware and Sound>Sound>Change System Sounds.

Find the “New Mail Notification” item. Click… Continue reading

Q:
What kind of attachments can contain viruses?

A:
Basically, anything that is executable (able to run). You’re generally safe with picture files, text files, and the like. However, it still pays to scan first.

Here is a (very) short list of the most common to watch out for:

exe
zip
scr
vbs
bat
com
pif
asp
doc
xls

Q:
I’m going on vacation and I don’t want to have a ton of e-mail piled up when I get back. What can I do?

A:
My advice is to let it pile up. If it’s too much, just use your delete key when you get back from vacation. Besides, if you see something good, you’ll be glad you didn’t miss it.

Your other options are to contact… Continue reading

Get my address off that list!

Monday, November 22nd, 2004

Q:
I keep getting e-mail from people with advertisements for porn sites. How can I get off these lists?

A:
Well, it’s tough. There’s not really a good answer to that one. I don’t think anyone has a sure fire way to keep them from sending that junk to you once they get your address; however, there are some things you can do to minimize it.

1. Never… Continue reading

Email Headers

Monday, November 22nd, 2004

Q:
What are e-mail “headers?”

A:
E-mail headers tell your e-mail client about the message you’re receiving. It includes information like who sent the e-mail, the subject of the e-mail, the return path (to whom a Reply message will be sent), IP addresses, priority, type of message (HTML or text), and lots more.

Most e-mail programs don’t show you the “real” header in an effort to keep your… Continue reading

Font is too small

Monday, November 22nd, 2004

Q:
Sometime, when I get an e-mail or visit a web page, the font is way too small. How do I enlarge it?

A:
To increase or decrease your font size in either Internet Explorer or Outlook Express, just hit the View menu, Text Size. The procedure is usually similar for other e-mail clients and web browsers.

As they say there’s more than one way… Continue reading

Delete Deleted Emails

Monday, November 22nd, 2004

Q:
Is there a way to empty my deleted e-mails from the Deleted Items bin all at once or do I have to do it just one at a time?

A:
Sounds like you’re using Outlook or Outlook Express. If that’s the case, just right-click the Deleted Items bin, Empty Deleted Items Folder . That’ll do it. Most e-mail clients work in a very similar… Continue reading

More Instant Instant AOL Message

Monday, November 22nd, 2004

Q:
Is there a way to make AOL Instant Messages a bit more instantaneous?

A:
Sure is…

Simply hold down the Control button and hit Enter after you have finished typing and away your message goes.

When sending an e-mail, you can also use the same mouse-less feature. Ctrl+Enter will send your e-mail off to its eager recipient.

–Jody Crabtree in Wichita, Kansas, USA… Continue reading

Outlook Express Groups

Monday, November 22nd, 2004

Outlook Express Groups

Do you constantly send e-mails to the same bunch of people? Do you get tired of going through your address book and hunting and pecking for each address and adding them the send to box?

I don’t know about you but I find myself sending stuff to the same people every day. Instead of doing this every time, create a group in Outlook Express. Then, instead of… Continue reading

E-Mail Reminders

Monday, November 22nd, 2004

E-Mail Reminders

Ever get an e-mail that you didn’t have the time to answer right away?

Sure, everybody has and it usually stays in your inbox until you remember it or forget it. I usually forget it!

There is an easier way… Just highlight it in the address bar and drag it to your desktop where it will always be a visible reminder.

The icon will be in the… Continue reading

Do you ever get an e-mail forwarded to you which has all those annoying >> marks in front of each line? There’s an easy way to eliminate these marks when you copy the message to a word processor such as Microsoft’s WordPad. Continue reading

Email arrives in one long line of text

Friday, November 19th, 2004

Q:
I got an e-mail today that is formatted funny… Instead of being in paragraph form, it’s one line of text that’s about 47.5 feet long. Once I scrolled to the end, I forgot what the beginning said.

Can I make it easier to read on my end?

A:
You bet! Simply hit the Reply button and the message will come up correctly formatted in a new… Continue reading

Outlook Deletes

Friday, November 19th, 2004

Outlook Deletes

Do you use Outlook or Outlook Express? If so, here’s a cool delete trick.

Next time you go to delete an item, hold down the Shift key. You can use either the keyboard combination of Shift + Delete or, for even more excitement, hold down Shift while you click the Delete button on the toolbar.

Either way, Outlook / Outlook Express will bypass your Deleted Items folder and… Continue reading

Email Read Receipts

Thursday, November 18th, 2004

Email Read Receipts

Alright, your first question probably is “What is a read receipt anyway?” Well, you can request a read receipt when you send an e-mail. When the receiver of your e-mail opens it you will be sent a message telling you it has been read (at their option). This message is the read receipt.

Your next question might be “How do I send a read receipt?”

Outlook Express

Web-based email tips

Thursday, November 18th, 2004

Q:
Why don’t you run more tips for us Web-based email users (AOL, Yahoo, Hotmail, etc.)?

A:
It seems that for every web-based email service there are different features and procedures. This makes it very difficult to write “universal” tips. Since Outlook Express is what we use around here, we are able to offer tips based on what we know. We try to include Netscape Mail when possible.… Continue reading

Saving Embedding Music from Email

Thursday, November 18th, 2004

Saving Embedding Music from Email

Yesterday you learned how to embed music files into email (BTW: I forgot to mention that it was an Outlook Express only tip. I could not find a way to do it in Netscape Mail or with web-based email). What if you want to save music embedded in an email you receive? Here’s what you do…

Open Outlook Express and highlight the message with the… Continue reading

Embedding Music into Email

Thursday, November 18th, 2004

Embedding Music into Email

Did you ever open an email and it started playing music? Want to know how it’s done? Here it is in 9 easy steps…

NOTE: This will only work using Outlook Express . We received Gigabytes of email from annoyed readers of our daily newsletter because we failed to mention this when we ran the tip.

It is best to type your message, or insert graphics… Continue reading

Spruce Up Your Email (Netscape Mail)

Thursday, November 18th, 2004

Spruce Up Your Email (Netscape Mail)

Yesterday Tom showed you how to add graphics, colors, cool fonts, and other formatting to Outlook Express email. Today I will show you how to do it if you are using Netscape.

To get started, just click on “Compose Message” then click inside the text box.

Setting Up Your Page

The first step is really easy: from the “format” menu, select “Page colors and… Continue reading

Re-send A Message

Thursday, November 18th, 2004

Q:
Help! I use Outlook Express and there are times I have stuff sitting in my outbox that I decide to add to or modify. However, the other day I did this and accidentally hit the Delete button. So, I went into my Deleted Items folder and tried dragging the message back to the Outbox. It didn’t work and I had to re-do the whole message. I know it’s… Continue reading

Email Links won’t Open

Thursday, November 18th, 2004

Q:
When I click on links in my email (Outlook Express), I can’t get Internet Explorer to open the page. The links are underlined and blue, so why won’t they work?

A:
If you click a link and it either doesn’t come up, or you get an empty browser window with no connection, there are two common possibilities.

If you have a pop-up stopper, this can interfere with… Continue reading

Newsletter is Blocked

Thursday, November 18th, 2004

Q:
I have been getting your newsletter in my email for a while now. I found some great software and I have really learned alot. But I stopped getting the newsletter and wondered why?

A:
As the anti-spam frenzy heightens, this complaint becomes more common. Sure we want less spam, but at what cost? Legitimate email that you want to read is not getting to you, vanishing into… Continue reading

Spam Filters

Wednesday, November 17th, 2004

Q:
Are there any good spam filters out there?

A:
If you search our software store, you will notice that we do not sell any spam filters. Is this because we want your inbox to be flooded with porn and scams? Is it just an oversight on our behalf?

Well, no. I’m sure I’ll be bombarded with recommendations from y’all, but so far the anti-spam tools available are… Continue reading

What is spam ?

Wednesday, November 17th, 2004

Q:
What is spam ?

A:
Most people are familiar with the canned luncheon meat product called SPAM . It became associated with the act of sending unsolicited commercial email (UCE), “spamming”, or in reference to the UCE itself, “spam”. Internet legend says that this association was inspired by the Monty Python skit in which SPAM was part of every menu item at a restaurant—similarly… Continue reading

Create an Email Whitelist

Wednesday, November 17th, 2004

Creating an Outlook Express Whitelist

Some of you only use your email to keep in touch with friends and family. If you don’t want to get email from anyone except those in your address book, you can create a “whitelist” that only allows the people on the list to get email to you. We talked about “whitelisting” last Thursday and I didn’t think there was a way to do it… Continue reading

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