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Archive for the ‘E-Mail Help’ Category



Re-send A Message

Thursday, November 18th, 2004

Q:
Help! I use Outlook Express and there are times I have stuff sitting in my outbox that I decide to add to or modify. However, the other day I did this and accidentally hit the Delete button. So, I went into my Deleted Items folder and tried dragging the message back to the Outbox. It didn’t work and I had to re-do the whole message. I know it’s… Continue reading

Email Links won’t Open

Thursday, November 18th, 2004

Q:
When I click on links in my email (Outlook Express), I can’t get Internet Explorer to open the page. The links are underlined and blue, so why won’t they work?

A:
If you click a link and it either doesn’t come up, or you get an empty browser window with no connection, there are two common possibilities.

If you have a pop-up stopper, this can interfere with… Continue reading

Newsletter is Blocked

Thursday, November 18th, 2004

Q:
I have been getting your newsletter in my email for a while now. I found some great software and I have really learned alot. But I stopped getting the newsletter and wondered why?

A:
As the anti-spam frenzy heightens, this complaint becomes more common. Sure we want less spam, but at what cost? Legitimate email that you want to read is not getting to you, vanishing into… Continue reading

Spam Filters

Wednesday, November 17th, 2004

Q:
Are there any good spam filters out there?

A:
If you search our software store, you will notice that we do not sell any spam filters. Is this because we want your inbox to be flooded with porn and scams? Is it just an oversight on our behalf?

Well, no. I’m sure I’ll be bombarded with recommendations from y’all, but so far the anti-spam tools available are… Continue reading

What is spam ?

Wednesday, November 17th, 2004

Q:
What is spam ?

A:
Most people are familiar with the canned luncheon meat product called SPAM . It became associated with the act of sending unsolicited commercial email (UCE), “spamming”, or in reference to the UCE itself, “spam”. Internet legend says that this association was inspired by the Monty Python skit in which SPAM was part of every menu item at a restaurant—similarly… Continue reading

Create an Email Whitelist

Wednesday, November 17th, 2004

Creating an Outlook Express Whitelist

Some of you only use your email to keep in touch with friends and family. If you don’t want to get email from anyone except those in your address book, you can create a “whitelist” that only allows the people on the list to get email to you. We talked about “whitelisting” last Thursday and I didn’t think there was a way to do it… Continue reading

Save AOL Email

Wednesday, November 17th, 2004

Q:
I am finally going to cancel AOL but I have some very valuable emails in my filing cabinet on AOL. Is there a way to save them?

A:
Finally, an AOL tip! Ironically though, it is a reply to someone escaping from AOL island.

One way to save those precious emails would be to go through each email and forward the ones you want to keep over… Continue reading

Automatic Email Forwarding

Wednesday, November 17th, 2004

E-mail forwarding

Are you one of the many people who forward our Computer Tips newsletter to friends and family? Do you receive email from a particular sender at work that you always forward to your personal account? If you are an Outlook/Outlook Express user you can have this done automatically! Here’s how:

Go to Tools / Message Rules then Mail . Choose New .

Select “Where the From line contains… Continue reading

Add an Online Picture to an Email

Wednesday, November 17th, 2004

Add an Online Picture to an Email

Have you ever come across a cool graphic at a website and wanted to include it in an email? One way is to save the graphic to your hard drive and send as an attachment or insert it into the body of an HTML email (as demonstrated above). But that takes up space on your hard drive or in the email. So, is… Continue reading

Email Addresses as IE Favorites

Tuesday, November 16th, 2004

Have you ever been surfing the web and had a sudden urge to send an e-mail to someone? Maybe you just stumbled upon a really cool page or some awesome information that you just gotta share.

Whatever the reason, wouldn’t it be cool if you could compose an e-mail without launching Outlook Express, fiddling around in the address book, then finally starting the message?

Well, where there’s a geek, there’s… Continue reading

Q:
When I check my email using MSN/Hotmail I get gray boxes where pictures should be. How do I get the pictures back?

A:
This recent “feature” of MSN/Hotmail removes images from email until you review the message and determine that it’s OK. Part of the reasoning behind this is that you don’t have to look at nekkid people or body part pictures when you check your mail… Continue reading

Forward this to 500 of your friends???

Tuesday, November 16th, 2004

Forward this to 500 of your friends???

Will boycotting gasoline from Shell, Chevron, Texaco, Exxon, and Mobil cut off funding for terrorists?

I’m sure that you’ve seen this, or other chain email in your inbox. If it weren’t for all the gross statistical errors and the naive grasp of oil industry economics exhibited in it, this email might actually have some validity. According to the good folks at the… Continue reading

Email is going into the Bulk Folder

Tuesday, November 16th, 2004

Q: Last week your newsletter started showing up in my Yahoo “Bulk Mail” folder. Is there a way to get you out?

A:
Well, the email filtering frenzy continues, blocking legit email (like this newsletter) while the “bad guys” sneak their unsolicited commercial e-junk (UCE) into your inbox. We’ve told you about MSN/Hotmail blocking pictures in HTML emails and all the problems with AOL . Now our… Continue reading

Spamhandling Tips

Tuesday, November 16th, 2004

We all hate getting commercial email that we did not ask for, especially when it’s nasty or fraudulent. The current well-intentioned attempts to stop spam are still rather primitive and end up censoring legit email along with half the bad stuff. What to do?

You can start by forwarding the message to your ISP. Usually the address for complaints is abuse@your-isp.com or

Fix Split Links

Tuesday, November 16th, 2004

Fix Split Links

Don’t you just hate it when the web link in an email is split? The first line is clickable, but it goes nowhere. Try the old copy/paste and you still only get the top part.

Some readers suggest making the text smaller or the page bigger to display the whole link. It’s worth a try. But if that doesn’t work, here’s how to handle ‘em:

1. Copy… Continue reading

Email a Web Page

Tuesday, November 16th, 2004

Q: I was at a really cool site and wanted to send it to my friend. Is there a way to email the entire web page?

A: If you’re using Internet Explorer or Netscape Navigator you can. Here’s how to send a favorite page to a buddy:

Internet Explorer:

1. Click the File menu, Send, Page by e-mail.

2. Outlook Express (or Outlook) will now open and the page… Continue reading

Spam Filtering—Killing The Patient To Cure The Disease?

OK, everyone hates junk e-mail and wants to do something about it. Since we’re in the newsletter publishing business, we deal with this on a daily basis and are noticing a disturbing trend.

Basically, anti-spam efforts are choking the life out of e-mail.

Here’s what’s happening. Spam is a continual nuisance and ISP s are pressures to help keep it… Continue reading

What are those random letters and words that show up in the subject or at the bottom of many spam emails?

I get those emails too: a graphic will appear selling some product and at the top or bottom it looks like a three year-old was attacking the keyboard. Or you’ll see some random words like “goldfish tinman wart

Save Embedded Email Pictures

Tuesday, November 16th, 2004

Save Embedded Email Pictures

I’m sure you all know how to save pictures from web pages. You just right click the image and choose “Save Picture As…” If you’re using a web-based email client (AOL, Yahoo, MSN/Hotmail) the this is all you do.

Did you know that you can do the same with pictures in your Outlook Express and Netscape Mail?

Just right click and choose “Save Picture As…” (Outlook… Continue reading

Color Code Your Incoming Email

Tuesday, November 16th, 2004

If you are using a mail client like Outlook Express then you know that Message Rules are probably the most versatile and helpful feature. We’ve told you how to use them for blocking unwanted email, whitelisting, automatic forwarding, and sorting into folders. This new trick is great for helping you easily identify the good stuff when wading through a mountain of email.

How would you like to just look at… Continue reading

POP3 Email

Monday, November 15th, 2004

Q:
What is POP3 Email?

A:
POP3 means “post office protocol, version 3″. It is a protocol for getting e-mail off of a web server. If you use Outlook Express, Outlook, Netscape Mail, or Eudora you’re using POP3.

Some web-based e-mail accounts use this protocol as well. I know that Hotmail and Yahoo (for a price) allow you to get your mail via POP3. AOL does not.

~… Continue reading

Improve the Quality of Graphics in AOL

Monday, November 15th, 2004

Improve the Quality of Graphics in AOL

If you browse the web with AOL, you know that sometimes graphics just don’t look so purdy. Never fear! I’m here to show you how to turn off the built in image compression.

AOL says this image compression helps images download faster. Blah! This may be, but a typical human can’t see any significant difference in speed between having compression on vs off… Continue reading

More Color Options for Email

Monday, November 15th, 2004

Q:
I would like to use different colors to highlight my email, but I seem limited to the 16 colors listed. Is there a way to get more colors?

A:
If you are using Outlook Express in “Rich Text (HTML)” mode, then you can change the font color by clicking the “A” in the message toolbar and choosing one of the sixteen colors listed, BUT… you can easily… Continue reading

Keeping Your Mass Mailing Contacts a Secret is Easy as BCC

Have you ever gotten something forwarded to you with hundreds of e-mail addresses in the header? Every address on that email may be getting unintentionally passed all over the net. When you forward it to everyone in your address book you risk making every address on that email vulnerabl e to unscrupulous advertisers.

So, do your friends a favor… Continue reading

Filtering Your E-Mail

Monday, November 15th, 2004

Filtering Your E-Mail

So, you want to filter the “bad stuff” out of your e-mail huh? I don’t blame you!

You can set up ” message rules ” or “message filters” in most e-mail clients. These can grab an incoming message and make it history before you ever lay eyes on it. You can have the message rules set up to check for certain subject lines, e-mail addresses, or even… Continue reading

Stopping scum-mails

Monday, November 15th, 2004

Q:
I keep getting the same scum-mails with a nekkid lady on it even though I add them to my Blocked Senders List. How can I stop these?

A:
Well, if you look carefully (which you probably don’t because you want that picture off your computer immediately), you will notice that one day it’s from Suzy, the next day from Buffy, and today’s is from Candy. Every time… Continue reading

What’s This?

Monday, November 15th, 2004

We often tell you ways to configure Internet Explorer or Outlook Express for maximum efficiency or how to stop annoying default features. Many times you end up in the “Options” menu where you are faced with a long list of features. What does each one do?

Guess what, there is a very easy way to find out what different features do

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