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Archive for the ‘E-Mail Help’ Category



Outlook Express Groups

Monday, November 22nd, 2004

Outlook Express Groups

Do you constantly send e-mails to the same bunch of people? Do you get tired of going through your address book and hunting and pecking for each address and adding them the send to box?

I don’t know about you but I find myself sending stuff to the same people every day. Instead of doing this every time, create a group in Outlook Express. Then, instead of… Continue reading

E-Mail Reminders

Monday, November 22nd, 2004

E-Mail Reminders

Ever get an e-mail that you didn’t have the time to answer right away?

Sure, everybody has and it usually stays in your inbox until you remember it or forget it. I usually forget it!

There is an easier way… Just highlight it in the address bar and drag it to your desktop where it will always be a visible reminder.

The icon will be in the… Continue reading

Do you ever get an e-mail forwarded to you which has all those annoying >> marks in front of each line? There’s an easy way to eliminate these marks when you copy the message to a word processor such as Microsoft’s WordPad. Continue reading

Email arrives in one long line of text

Friday, November 19th, 2004

Q:
I got an e-mail today that is formatted funny… Instead of being in paragraph form, it’s one line of text that’s about 47.5 feet long. Once I scrolled to the end, I forgot what the beginning said.

Can I make it easier to read on my end?

A:
You bet! Simply hit the Reply button and the message will come up correctly formatted in a new… Continue reading

Outlook Deletes

Friday, November 19th, 2004

Outlook Deletes

Do you use Outlook or Outlook Express? If so, here’s a cool delete trick.

Next time you go to delete an item, hold down the Shift key. You can use either the keyboard combination of Shift + Delete or, for even more excitement, hold down Shift while you click the Delete button on the toolbar.

Either way, Outlook / Outlook Express will bypass your Deleted Items folder and… Continue reading

Email Read Receipts

Thursday, November 18th, 2004

Email Read Receipts

Alright, your first question probably is “What is a read receipt anyway?” Well, you can request a read receipt when you send an e-mail. When the receiver of your e-mail opens it you will be sent a message telling you it has been read (at their option). This message is the read receipt.

Your next question might be “How do I send a read receipt?”

Outlook Express

Web-based email tips

Thursday, November 18th, 2004

Q:
Why don’t you run more tips for us Web-based email users (AOL, Yahoo, Hotmail, etc.)?

A:
It seems that for every web-based email service there are different features and procedures. This makes it very difficult to write “universal” tips. Since Outlook Express is what we use around here, we are able to offer tips based on what we know. We try to include Netscape Mail when possible.… Continue reading

Saving Embedding Music from Email

Thursday, November 18th, 2004

Saving Embedding Music from Email

Yesterday you learned how to embed music files into email (BTW: I forgot to mention that it was an Outlook Express only tip. I could not find a way to do it in Netscape Mail or with web-based email). What if you want to save music embedded in an email you receive? Here’s what you do…

Open Outlook Express and highlight the message with the… Continue reading

Embedding Music into Email

Thursday, November 18th, 2004

Embedding Music into Email

Did you ever open an email and it started playing music? Want to know how it’s done? Here it is in 9 easy steps…

NOTE: This will only work using Outlook Express . We received Gigabytes of email from annoyed readers of our daily newsletter because we failed to mention this when we ran the tip.

It is best to type your message, or insert graphics… Continue reading

Spruce Up Your Email (Netscape Mail)

Thursday, November 18th, 2004

Spruce Up Your Email (Netscape Mail)

Yesterday Tom showed you how to add graphics, colors, cool fonts, and other formatting to Outlook Express email. Today I will show you how to do it if you are using Netscape.

To get started, just click on “Compose Message” then click inside the text box.

Setting Up Your Page

The first step is really easy: from the “format” menu, select “Page colors and… Continue reading

Re-send A Message

Thursday, November 18th, 2004

Q:
Help! I use Outlook Express and there are times I have stuff sitting in my outbox that I decide to add to or modify. However, the other day I did this and accidentally hit the Delete button. So, I went into my Deleted Items folder and tried dragging the message back to the Outbox. It didn’t work and I had to re-do the whole message. I know it’s… Continue reading

Email Links won’t Open

Thursday, November 18th, 2004

Q:
When I click on links in my email (Outlook Express), I can’t get Internet Explorer to open the page. The links are underlined and blue, so why won’t they work?

A:
If you click a link and it either doesn’t come up, or you get an empty browser window with no connection, there are two common possibilities.

If you have a pop-up stopper, this can interfere with… Continue reading

Newsletter is Blocked

Thursday, November 18th, 2004

Q:
I have been getting your newsletter in my email for a while now. I found some great software and I have really learned alot. But I stopped getting the newsletter and wondered why?

A:
As the anti-spam frenzy heightens, this complaint becomes more common. Sure we want less spam, but at what cost? Legitimate email that you want to read is not getting to you, vanishing into… Continue reading

Spam Filters

Wednesday, November 17th, 2004

Q:
Are there any good spam filters out there?

A:
If you search our software store, you will notice that we do not sell any spam filters. Is this because we want your inbox to be flooded with porn and scams? Is it just an oversight on our behalf?

Well, no. I’m sure I’ll be bombarded with recommendations from y’all, but so far the anti-spam tools available are… Continue reading

What is spam ?

Wednesday, November 17th, 2004

Q:
What is spam ?

A:
Most people are familiar with the canned luncheon meat product called SPAM . It became associated with the act of sending unsolicited commercial email (UCE), “spamming”, or in reference to the UCE itself, “spam”. Internet legend says that this association was inspired by the Monty Python skit in which SPAM was part of every menu item at a restaurant—similarly… Continue reading

Create an Email Whitelist

Wednesday, November 17th, 2004

Creating an Outlook Express Whitelist

Some of you only use your email to keep in touch with friends and family. If you don’t want to get email from anyone except those in your address book, you can create a “whitelist” that only allows the people on the list to get email to you. We talked about “whitelisting” last Thursday and I didn’t think there was a way to do it… Continue reading

Save AOL Email

Wednesday, November 17th, 2004

Q:
I am finally going to cancel AOL but I have some very valuable emails in my filing cabinet on AOL. Is there a way to save them?

A:
Finally, an AOL tip! Ironically though, it is a reply to someone escaping from AOL island.

One way to save those precious emails would be to go through each email and forward the ones you want to keep over… Continue reading

Automatic Email Forwarding

Wednesday, November 17th, 2004

E-mail forwarding

Are you one of the many people who forward our Computer Tips newsletter to friends and family? Do you receive email from a particular sender at work that you always forward to your personal account? If you are an Outlook/Outlook Express user you can have this done automatically! Here’s how:

Go to Tools / Message Rules then Mail . Choose New .

Select “Where the From line contains… Continue reading

Add an Online Picture to an Email

Wednesday, November 17th, 2004

Add an Online Picture to an Email

Have you ever come across a cool graphic at a website and wanted to include it in an email? One way is to save the graphic to your hard drive and send as an attachment or insert it into the body of an HTML email (as demonstrated above). But that takes up space on your hard drive or in the email. So, is… Continue reading

Email Addresses as IE Favorites

Tuesday, November 16th, 2004

Have you ever been surfing the web and had a sudden urge to send an e-mail to someone? Maybe you just stumbled upon a really cool page or some awesome information that you just gotta share.

Whatever the reason, wouldn’t it be cool if you could compose an e-mail without launching Outlook Express, fiddling around in the address book, then finally starting the message?

Well, where there’s a geek, there’s… Continue reading

Q:
When I check my email using MSN/Hotmail I get gray boxes where pictures should be. How do I get the pictures back?

A:
This recent “feature” of MSN/Hotmail removes images from email until you review the message and determine that it’s OK. Part of the reasoning behind this is that you don’t have to look at nekkid people or body part pictures when you check your mail… Continue reading

Forward this to 500 of your friends???

Tuesday, November 16th, 2004

Forward this to 500 of your friends???

Will boycotting gasoline from Shell, Chevron, Texaco, Exxon, and Mobil cut off funding for terrorists?

I’m sure that you’ve seen this, or other chain email in your inbox. If it weren’t for all the gross statistical errors and the naive grasp of oil industry economics exhibited in it, this email might actually have some validity. According to the good folks at the… Continue reading

Email is going into the Bulk Folder

Tuesday, November 16th, 2004

Q: Last week your newsletter started showing up in my Yahoo “Bulk Mail” folder. Is there a way to get you out?

A:
Well, the email filtering frenzy continues, blocking legit email (like this newsletter) while the “bad guys” sneak their unsolicited commercial e-junk (UCE) into your inbox. We’ve told you about MSN/Hotmail blocking pictures in HTML emails and all the problems with AOL . Now our… Continue reading

Spamhandling Tips

Tuesday, November 16th, 2004

We all hate getting commercial email that we did not ask for, especially when it’s nasty or fraudulent. The current well-intentioned attempts to stop spam are still rather primitive and end up censoring legit email along with half the bad stuff. What to do?

You can start by forwarding the message to your ISP. Usually the address for complaints is abuse@your-isp.com or

Fix Split Links

Tuesday, November 16th, 2004

Fix Split Links

Don’t you just hate it when the web link in an email is split? The first line is clickable, but it goes nowhere. Try the old copy/paste and you still only get the top part.

Some readers suggest making the text smaller or the page bigger to display the whole link. It’s worth a try. But if that doesn’t work, here’s how to handle ‘em:

1. Copy… Continue reading

Email a Web Page

Tuesday, November 16th, 2004

Q: I was at a really cool site and wanted to send it to my friend. Is there a way to email the entire web page?

A: If you’re using Internet Explorer or Netscape Navigator you can. Here’s how to send a favorite page to a buddy:

Internet Explorer:

1. Click the File menu, Send, Page by e-mail.

2. Outlook Express (or Outlook) will now open and the page… Continue reading

Spam Filtering—Killing The Patient To Cure The Disease?

OK, everyone hates junk e-mail and wants to do something about it. Since we’re in the newsletter publishing business, we deal with this on a daily basis and are noticing a disturbing trend.

Basically, anti-spam efforts are choking the life out of e-mail.

Here’s what’s happening. Spam is a continual nuisance and ISP s are pressures to help keep it… Continue reading

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