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Archive for the ‘E-Mail Help’ Category

Missing Yahoo Mail Pictures

Saturday, April 23rd, 2005

What do you do about missing pictures in Yahoo Mail?

Well, they added a “feature” that blocks pictures that load from a server (like our newsletter).

To fix the problem, go to Mail Options, Spam Protection, the check the radio button marked “Don’t block any images”.

~ David

David Samuel Thomas… Continue reading

Back Up Your Address Book

Wednesday, April 6th, 2005

Is there a way to back up my Address Book?

It would ruin my day if I lost all the contacts in my address book. That’s why I save it to disk, just in case, and I’m going to show you how too.

With Outlook Express type Ctrl+Shift+B to bring up your Address Book. Under “File” choose “Export” then “Address book (WAB)”

Give it… Continue reading

Blocking Senders in Thunderbird

Wednesday, April 6th, 2005

How do I block senders using Thunderbird?

We’ve told you how to block senders and domains with Outlook Express, but how about those of you who use Mozilla Thunderbird?

First you need to activate your Junk Mail Controls. Go to Tools>Account Settings. Under “Junk Settings” check off “Do not mark mail as junk mail if the sender is in: Personal Address Book”.

Next you… Continue reading

Blocked Senders List Missing

Wednesday, April 6th, 2005

My Outlook Express Blocked Senders list disappeared and whenever I add new addresses they vanish too. What’s going on?

Somewhere along the line the registry key for the OE Blocked Senders became corrupt.

If you are comfortable editing the registry you can reset your blocked senders key and rebuild it.

First, close OE and open the registry by going to Start/Run and typing in “regedit” (without the… Continue reading

Browser Email Default

Tuesday, March 22nd, 2005

When you’re surfing along in Internet Explorer you might decide to send an email by clicking the little envelope button in the toolbar. Or if you’re in Firefox you might hit Ctrl+M to send one. Either way, you’ll probably get an Outlook Express window. But wait, you use Thunderbird or Incredimail for your email. How can that default be changed?


AOL Email in Thunderbird & Netscape

Tuesday, March 22nd, 2005

OK, maybe you don’t want to use Outlook Express but would rather check your AOL email using Thunderbird or Netscape 7.2—well, here you go…

In Thunderbird go o to Tools/Account Settings then click the “Add Account” button.

Make sure the “Email Account” radio button is selected. Click “Next”.

Enter your screen name and your email address (screen name plus Click “Next”.

Select the IMAP radio button

Type “” (without… Continue reading

AOL Email in Outlook Express

Tuesday, March 22nd, 2005

Not too long ago you were stuck checking your AOL email in the AOL browser. I think it was because they wanted you to see the banner advertisements littering the desktop. Anyway, recently they decided to allow netizens to access their mail using an email client like Outlook Express.

Rather than using POP3, AOL’s open mail access allows any email client with IMAP support to read and send mail. Outlook… Continue reading

Email Won’t Go to “Sent” Folder

Tuesday, March 22nd, 2005

When I send an email why doesn’t it go into my “Sent” folder?

Most email clients are set up to save every email you send, but sometimes it might get changed or whoever set up your computer turned this feature off. Turning it back on is easy.

In Outlook Express go to Tools/Options and select the “Send” tab. Make sure that “Save a copy of sent… Continue reading

Ghost Attachments

Saturday, February 12th, 2005

I get email coming to me with a paper clip preceding the sender but half the time there is no attachment. Is there a ghost attachment in there somewhere?

I have this happen to me all the time in Outlook Express. Finally I decided to investigate and noticed that they always had one thing in common: there was a little message at the bottom… “No virus… Continue reading

Scanning for Spam

Saturday, February 12th, 2005

If you receive a lot of email chances are half of it is unwanted.

Here’s an easy way in Outlook/Express and Thunderbird to scan through mail quickly and delete the garbage: hold down the Shift key and use the down arrow key to zip through each message. This will highlight each one.

When you get to a message you want to keep, arrow up one and hit “Delete”.

Bad email… Continue reading

Plain Text Email

Tuesday, January 18th, 2005

One way to safely open suspicious email is to open in plain text mode. This prevents any nasties malicious code or rogue images hidden in the HTML from doing their thing. It will, however, also take out any formatting and pictures so don’t try reading the HTML version of our newsletter in plain text or it will look lame and plain. Here’s what to do…

Outlook Express: Go to Tools/Options… Continue reading

Dazzling HTML Email

Saturday, January 8th, 2005

If you know how to create a web page using HTML, or have a program like FrontPage, Dreamweaver, or Go Live for creating web pages, then you can also create attractive emails that will impress and amaze your friends. As far as I know, only Outlook Express can do this—I checked in Thunderbird, Eudora, and Outlook, but didn’t see a way to use this method.

First off, Outlook Express needs… Continue reading

RSS Feeds

Monday, December 6th, 2004

RSS stands for “Really Simple Syndication”. It’s a way to get news, weblogs, announcements, and any other information automatically updated right on your desktop. You can avoid going from web site to web site for the latest news or constantly checking a favorite page for updates.

In order to get an RSS feed you’ll need a reader. There are many RSS readers… Continue reading

Email Tax

Tuesday, November 23rd, 2004

Is the government going to start charging a five cent tax on every e-mail we send out?


I’ve been getting lots of people forwarding around this old hoax again. So, if you get something in your inbox that says the government is considering bill 602P to place a 5 cent tax on e-mail, inform the sender that it’s a hoax (and please don’t send it… Continue reading

Pre-Inserted Subject Line

Tuesday, November 23rd, 2004

I notice that sometimes when I click an e-mail link I get a new message with the subject line already inserted. Is this some kind of programming trick or can anyone pull it off?

Actually, it’s very easy to do. Below is a sample with my e-mail address inserted. When the link is clicked, a new message will start with “hi steve” as the subject.

Sharing Outlook Express Folders

Tuesday, November 23rd, 2004

Sharing Outlook Express Folders

Do you use folders in Outlook Express to keep your e-mail organized? Maybe you have a whole slew of information in one of those folders you’d like to share with a friend. Should you just forward each piece of e-mail to them? Maybe do a printout?

How about just sending them your entire folder?

Didn’t know you could do that, did ya?… Continue reading

When I am downloading or sending e-mail with an attachment my web browsing becomes really sluggish. Any ideas?

It sounds to me like it’s working properly (assuming you’re using a regular dial-up connection).

The reason for the decrease in speed is that your internet connection isn’t fast enough to do lots of stuff at once, no regular dial up connection is.

Web browsing will become sluggish… Continue reading

Sound Alert When New Mail Arrives

Tuesday, November 23rd, 2004

We all know AOL’s famous “You’ve got mail” voice, but what about Outlook Express and Thunderbird? Is there a way to use a sound for them when mail arrives?

Yes there is! In XP go to the Start> Control Panel.. Open the ” Sounds and Audio Devices ” icon, then click the “Sounds” tab. In Vista go Start>Control Panel>Hardware and Sound>Sound>Change System Sounds.

Find the “New Mail Notification” item. Click… Continue reading

What kind of attachments can contain viruses?

Tuesday, November 23rd, 2004

What kind of attachments can contain viruses?

Basically, anything that is executable (able to run). You’re generally safe with picture files, text files, and the like. However, it still pays to scan first.

Here is a (very) short list of the most common to watch out for:


I’m going on vacation and I don’t want to have a ton of e-mail piled up when I get back. What can I do?

My advice is to let it pile up. If it’s too much, just use your delete key when you get back from vacation. Besides, if you see something good, you’ll be glad you didn’t miss it.

Your other options are to contact… Continue reading

Get my address off that list!

Monday, November 22nd, 2004

I keep getting e-mail from people with advertisements for porn sites. How can I get off these lists?

Well, it’s tough. There’s not really a good answer to that one. I don’t think anyone has a sure fire way to keep them from sending that junk to you once they get your address; however, there are some things you can do to minimize it.

1. Never… Continue reading

Email Headers

Monday, November 22nd, 2004

What are e-mail “headers?”

E-mail headers tell your e-mail client about the message you’re receiving. It includes information like who sent the e-mail, the subject of the e-mail, the return path (to whom a Reply message will be sent), IP addresses, priority, type of message (HTML or text), and lots more.

Most e-mail programs don’t show you the “real” header in an effort to keep your… Continue reading

Font is too small

Monday, November 22nd, 2004

Sometime, when I get an e-mail or visit a web page, the font is way too small. How do I enlarge it?

To increase or decrease your font size in either Internet Explorer or Outlook Express, just hit the View menu, Text Size. The procedure is usually similar for other e-mail clients and web browsers.

As they say there’s more than one way… Continue reading

Delete Deleted Emails

Monday, November 22nd, 2004

Is there a way to empty my deleted e-mails from the Deleted Items bin all at once or do I have to do it just one at a time?

Sounds like you’re using Outlook or Outlook Express. If that’s the case, just right-click the Deleted Items bin, Empty Deleted Items Folder . That’ll do it. Most e-mail clients work in a very similar… Continue reading

More Instant Instant AOL Message

Monday, November 22nd, 2004

Is there a way to make AOL Instant Messages a bit more instantaneous?

Sure is…

Simply hold down the Control button and hit Enter after you have finished typing and away your message goes.

When sending an e-mail, you can also use the same mouse-less feature. Ctrl+Enter will send your e-mail off to its eager recipient.

–Jody Crabtree in Wichita, Kansas, USA… Continue reading

Outlook Express Groups

Monday, November 22nd, 2004

Outlook Express Groups

Do you constantly send e-mails to the same bunch of people? Do you get tired of going through your address book and hunting and pecking for each address and adding them the send to box?

I don’t know about you but I find myself sending stuff to the same people every day. Instead of doing this every time, create a group in Outlook Express. Then, instead of… Continue reading

E-Mail Reminders

Monday, November 22nd, 2004

E-Mail Reminders

Ever get an e-mail that you didn’t have the time to answer right away?

Sure, everybody has and it usually stays in your inbox until you remember it or forget it. I usually forget it!

There is an easier way… Just highlight it in the address bar and drag it to your desktop where it will always be a visible reminder.

The icon will be in the… Continue reading

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