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Archive for the ‘E-Mail Help’ Category



Save attached email to folder

Thursday, November 11th, 2004

Q:
When friends forward email as an attachment, is there a way to save just the attached email in a folder?

A:
Any time you get an attachment with the extension .eml, this means that it is just a regular email. Here is a way to save an attached email if you are using Outlook Express…

With the email containing the attachment open or in the preview pane… Continue reading

Website links in email that you can’t click

Thursday, November 11th, 2004

Q:
I sometimes get URLs (website links) in my e-mail that aren’t highlighted and I can’t click. How can I get to the site?

A:
I know our more experienced web users are maybe giggling to themselves at this point, but I tell ya, I get this question a lot. When you come across a link you can’t click, copy & paste it into your… Continue reading

Pop-up Blockers & Email Trouble

Wednesday, November 10th, 2004

Q:
I installed a pop-up blocker, but now I can’t get my web-based email. Do I need to uninstall the program?

A:
This is one of those cases of something working “too good”. A popup blocker kills any javascript that tries to open, and will prevent new windows from opening, for instance, when you click on a link that comes up in a new window. Sometimes it can… Continue reading

Q:
How do I add a picture to an email (not as an attachment)?

A:
First, you should make your picture a manageable size. More info on this can be found at our website…
http://www.worldstart.com/tips/tips.php/41

Here’s how to insert pictures with Outlook Express (Thunderbird & Netscape Mail info is below)

1. First, Create a new message and make sure that you have Format set to… Continue reading

Windows XP Service Pack 2 and blocked pictures

Wednesday, November 10th, 2004

Q:
Help! I just installed Windows XP Service Pack 2 and now I don’t see any pictures in your newsletters—only a red X. Is there a way to fix this?

A:
This security feature only affects Outlook Express users. All you need to do is click the bar under the subject line in the preview pane that says, “Some pictures have been blocked…Click here to download pictures.”

Finding an Email Message

Wednesday, November 10th, 2004

Have you ever been looking for a specific e-mail message but had HUNDREDS of messages to sort through? It’s enough to drive you crazy. Instead of hunting through each message one by one, you can do a search (assuming you’re using Outlook Express, Netscape Messenger, or some other program that lets you do searches).

The trick is to look for specific keywords. Let’s say you were looking for a message… Continue reading

Digging for Worms

Wednesday, November 10th, 2004

Digging for Worms

Like me, you probably get more infected emails than good ones. It seems like I’m getting more worms and viruses sent to me than s spam m (never thought I’d see that happen). In my case I get 400-800 infected emails everyday here at Worldstart H.Q. Fortunately I have anti-virus software that deletes the virus/worms but the emails remain with a little note telling me a virus… Continue reading

Using Stationary and Templates

Wednesday, November 10th, 2004

Using Stationary and Templates

So, you’ve created a really cool Rich Text (HTML) email format and want to save it for future use, huh? Guess what? You can save it in Outlook Express and Netscape.

With Outlook Express use the Stationery Wizard to create a cool template for your email. Go to Tools / Options then click the “Compose” tab.
In the “Stationery” area click “Create New”. You will… Continue reading

Dump Your Deleted Email

Wednesday, November 10th, 2004

Dump Your Deleted Email

If you’re using Outlook or Outlook Express and want to empty your “Deleted Items” folder it’s pretty easy. Just right-click the Deleted Items bin, click Empty Deleted Items Folder . That’ll do it. Most e-mail clients (like Netscape Mail ) work in a very similar fashion—if they use a recycle bin type folder like Outlook Express does.

However—if your e-mail program doesn’t have that handy… Continue reading

Keep Email Private in Outlook Express

Wednesday, November 10th, 2004

Q:
I share my computer with other family members, but I want to keep my email private. Is there a way to put a password on my Outlook Express files?

A:
Each person can have a separate mailbox in Outlook Express with separate message folders, contacts, and personal settings. You can do this by creating multiple identities. Once created, you can switch between them without… Continue reading

Take your contacts with you

Wednesday, November 10th, 2004

Q:
I’m switching ISPs and want to take my contacts with me. Is there a way to do this?

A:
There is, of course, the tedious method of printing out your address book and re-entering all the info, but I like to save time whenever I can.

Many web-based email address books have the option to import/export contacts into an Outlook (.CVS) or Netscape (LDIF) address book file… Continue reading

Q:
Is there a way to delete email in Outlook Express without having to look at it?

A:
Usually, as soon as you click on an e-mail it displays in the preview area. If it contains something nasty that you don’t want to see, or it could be a huge file that freezes up your computer. What can you do?

If you… Continue reading

Print Email Text Bigger

Tuesday, November 9th, 2004

Print Email Text Bigger

We learned in this week’s Video Tip how to make the font bigger in an email using a scroll-wheel mouse, but you may know that it still prints normal size. You’d think there would be a way to specify the font size that you print with, but it seems like we’re stuck with 12 pt. or smaller. I know that just won’t do for many of… Continue reading

Time Shown on Received E-mails

Tuesday, November 9th, 2004


Q:
Recently the time shown on my received e-mail runs three hours ahead. Other times I get email from days or years ahead. Are these emails really coming from the future?

A:
It would be nice if when someone told you, “I need that information yesterday!” you could email it to them and have it show up yesterday. But, alas, this is not… Continue reading

Replying to Forwarded Email

Tuesday, November 9th, 2004

Replying to Forwarded Email

Do you ever get email forwarded to you, maybe second or third hand, and want to reply to the original sender. We run into that same problem here. One person gets an e-mail, but someone else needs to respond to it. Most likely you click the original senders address and start a new message. However, since you want the original message included you have… Continue reading

Organize Your Email

Tuesday, November 9th, 2004

I get around 800 e-mails each and every day. Some I keep, some I delete. If I kept all my keepers in my inbox, I would literally have thousands of e-mail messages floating around in there. So what do I do? Create folders!

We’ll use an example that creates a new folder for you to keep all these computer tips newsletters I send out.

Here’s how for Outlook Express (you’ll… Continue reading

Forward part of an email

Tuesday, November 9th, 2004

Q:
Is there a way to forward just part of an email rather than the whole thing?

A:
It happens to all of us… someone sends a funny joke, recipe, or other interesting tidbit that you want to pass along. But, you are one of 200 other recipients in a chain of addresses going back to the dawn of time when Al Gore invented the internet.… Continue reading

Resize pictures for email

Tuesday, November 9th, 2004

Q:
I try to send pictures to friends but they are too big. How do I resize them?

A:
What’s the “right” size for a picture? Well, that depends on the photo. Most monitors display at 72 dpi (dots per inch). So, if you want the picture to be 5 inches wide (probably about the biggest you would want for an e-mail message), the picture would… Continue reading

EZ E-mail Attachments

Tuesday, November 9th, 2004

EZ E-mail Attachments

Do you wish there was an easier way to place attachments in your e-mail messages? I mean, every time you go to put an attachment in, you have to wade through a slew of menus and files just to get the thing attached.

Well, with both MS Outlook Express & Netscape Mail, there is an easier way. (You knew it, didn’t you?)

With… Continue reading

Q:
I can’t seem to get any attachments in my email. Outlook Express says that it removed “unsafe attachments” from my email. How can I start getting attachments again?

A: Constant bombardment from internet villains makes me wonder if WWW actually stands for “Wild, Wild West”! We yearn for safe browsing. We long to send and receive email without being harassed. That’s why we install anti-virus software… Continue reading

Let XP Resize Pictures for Your Email

Tuesday, November 9th, 2004

Let XP Resize Pictures for Your Email

A few weeks ago we mentioned “Send to” (see 10/26/2004 newsletter). One of the Send To options listed is “Mail Recipient” which allows you to send a document or picture to someone via email (using Outlook Express).

If you choose this option for a picture you will be given the option to “Make all my pictures smaller”… Continue reading

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