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Archive for the ‘E-Mail Help’ Category



Small Text Size In Yahoo Mail

Tuesday, June 4th, 2013

Lyn writes: At home I’m using Windows 8, (with yahoo mail) Anyway, I was typing an email and bumped something and my type size sent to tiny, tiny, tiny. I’ve tried everything but can’t find how to enlarge it. My other email addresses and browser are OK, just the one email?? help! Answer: Lyn, I’m not sure if you mean the text is super-small in just one e-mail or all of your Yahoo e-mail messages. So, I’ll tell you how to take care of both issues. Continue reading

With over 400 million users worldwide, Gmail is very popular and they’re hoping to keep that popularity growing by adding some new features to the inbox. One of them, I discovered quite by accident, when I hit the drop-down folder menu option to more an e-mail from one of our dedicated writers into a file. Continue reading

Previewing Emails Before Opening

Tuesday, June 4th, 2013

Ed wants to know how he can spot e-mail spam. This tip explains how to preview messages without opening them. Continue reading

Ernie from Walter writes: What is the proper procedure for moving items to my folders under OUTLOOK.COM? Since the switch from HOTMAIL I can always move the first item I try. Subsiquent attempte do not work. Clicking on the MOVE TO function do not provide a list of my folders to select from. Things just sit there as if I had not selected the option. Answer: Ernie, moving e-mails into folders should be a fairly simple process in Outlook.com. Continue reading

Ads Are Crowding My AOL E-mail

Monday, June 3rd, 2013

Hi: I have a 10 inch netbook ( ASUS ) using win 7 OS. I use AOL 9.7 for my email. when I open my email there is about the bottom 1/3 of the screen is blocked by advertising Is there any way to eliminate or reduce that.Or is there a different version of AOL that would solve this problem. Thanks for your help. Sincerely Robert Continue reading

Erna from Kentucky writes: Do I have to change my email address on Hotmail to Outlook.com? A lot of people are not happy with the changeover from Hotmail to Outlook.com. There is one bright spot for Hotmail users… Continue reading

No Spell Check In Outlook.com

Saturday, June 1st, 2013

C E from Mobile AL writes: There was a red line under misspelled words in Hotmail, now Outlook does not underline misspelled words, I get a message that says I have misspelled words, but they do not underline them to let me know what the words are. The issue could be with browser you are using to view Outlook. Continue reading

No Pictures In My Outlook E-mails

Tuesday, May 28th, 2013

Mary from Phoenix AZ writes: I have Outlook for my emails. When I get an email with pictures, sometimes the pictures don’t come thru, all I get is a gray box where the picture should be. I’m missing out on alot of pictures because of this. How do I correct this problem? Continue reading

Error 4202 In Windows Live

Sunday, May 26th, 2013

Don from Aberdeen, WA writes: I am unable to send or receive messages from Live. error 4202, a newer version of live is available you must install to continue. I put no and yes, rebooted and it still comes up every time.When I try to send questions to you it says kill pages or wait, nether works. Help! Continue reading

Steve from Oklahoma City, Oklahoma writes: I still haven’t figured out an easy way to post pictures in the text of Outlook e-mails. I don’t want to make them attachments. Is that possible? Steve, not only is it possible, it’s pretty easy. Here’s how: Continue reading

Carol from Wakefield, MA writes: I have Windows 7 Home Premium and I use Outlook now as it was changed from Hotmail awhile back. I keep reading different instructions to do different things and they usually start with … Click on FILE .. That’s where I am lost! There is no tool bar for Outlook.com that I have ever seen. Consequently, I do not have the word FILE in Outlook.com. I guess my question would be..why don’t I have it? Continue reading

Lucille from Ky writes: Have trouble getting my Outlook.com address book. I mean the whole thing. When I want to forward something, it just shows a few. I’ve had quite a few questions about getting to your full Outlook.com address book. Here’s how to do it. Continue reading

Adjusting Reading Pane In Outlook.com

Saturday, May 18th, 2013

Bob from Canada writes: I don’t like the layout of Outlook.com. The left has the inbox,sent,deleted etc., but the right side also has a dashboard leaving the actual email reading pane small and in the middle. is there a way of getting rid of the dashboard on the right side or collapsing it? Thank you. Continue reading

Mac Mail is the Apple’s equivalent to Microsoft Outlook; it’s the email client that comes on every Mac you buy. What I like about it is that it’s incredibly easy to set up and use, and instead of having to log in to my email every time and struggle with the clunky interface to move files around and sort through my mail, I just open Mac Mail and get on with it. So lets get yours set up and teach you the basics. Continue reading

Can You IM From Outlook.com?

Wednesday, May 15th, 2013

Debbie from Kansas writes: Will you still be able to use a chat program right from the email in Outlook.com as you could before? It was great to have live chat and also be able to post IMs from email. Is that still available? It sure is Debbie, here’s how it works. Continue reading

Grace from Fairfax, VA writes: I just opened an Outlook internet account, and I’m trying to import my Gmail into it. I am having a really difficult time doing it. Grace, the process can be a little complicated, so let me walk you through it. Continue reading

I’ve received a number of questions about how to forward in Outlook.com. Many who were migrated to Outlook from Hotmail, find the new layout confusing. Here’s how to forward. Continue reading

Microsoft has completed switching Hotmail accounts to Outlook.com. The switch involved 300 million active Hotmail accounts and migrating 150 petabytes of e-mail in 6 weeks. Not all users have been happy with the switch and Microsoft acknowledged the complaints in a blog post, but insisted that once users become familiar with Outlook.com, they will love it. Continue reading

C.E. from Mobile, AL writes: How can you get a receipt requested on Email, I know it used to be on the task bar, showing that the email had either been read or deleted without being read. You don’t specify which program you’re using, so I’m offering the instructions for Outlook. Here’s the procedure to get receipts for the more recent versions of Outlook. Continue reading

How To Set Default Mail Client in IE

Wednesday, April 24th, 2013

Walter from Wilmington,De. U.S. writes: First let me say I am over 70 years old and don’t know much about computers and I would be grateful for any help you can give me.I have been buying and selling on Craigslist for a long time without any problems with my Hotmail e-mail account. Now something has changed, when I click on reply a Window opens with a message that says Internet Explorer cannot perform this operation because the default mail client is not properly installed. Thanks for any help you can give an old man. – Walt Sr. Answer: Lucky for you Walt, it’s pretty easy to use Hotmail (or Windows Live Mail, Outlook.com etc) as your default.. Continue reading

Question: I’ve been receiving an-email newsletter for several years and suddenly two weeks ago, they stopped coming. I went to the website to sign up for the newsletter again, but it says that I am already subscribed. What’s going on? Answer: The most likely culprit is that the spam filter for you e-mail service or program decided that the newsletter looked like a piece of unwanted junk mail or spam. Here’s how to fix it. Continue reading

Ungrouping Messages In Outlook.com

Sunday, April 21st, 2013

Enid writes: Steve, you sent out advice for ungrouping messages for Gmail, but I do both and cant find the change for Hotmail/Outlook. I hate this bunching as it winds up sending messages to people who’ve previously been copied as one continues in conversation and THAT’S A REAL PROBLEM if you say something in error. Thanks. Hello Enid, I’m glad you asked the question, as I have a new Outlook.com account and I am no fan of grouping. So walk through it with me while we fix my account. Continue reading

How Long Do Deleted Messages Stay?

Saturday, April 20th, 2013

Noah from NC writes: How long does it take for email messages to be permanently deleted from a web based email provider such as Outlook or ahoo? Answer: When you delete an e-mail there is a period of time that the e-mail will still remain accessible from the trash… Continue reading

Changing ISP: How To Forward E-Mail

Wednesday, April 17th, 2013

Roy from Texas writes: I am considering changing my ISP which will change my email address. I know I can notify all my mail contacts but there are other places, all of which I probably don’t know. Is there an easy way to redirect mail to my new provider until I get everyone notified? Continue reading

How To Set Up Thunderbird With Gmail

Tuesday, April 16th, 2013

Lonnie from Cisco, TX writes: I would like to know how to use Thunderbird to read my Gmail account. I use Thunderbird to read my local ISP e-mail and would like to do the same with my Gmail account. Answer: Adding your Gmail account to Thunderbird is simple… Continue reading

Imagine a program that does most of the things Microsoft Outlook handles, but is absolutely free. EssentialPIM takes care of appointmens, to-do lists, contacts, e-mail and tracks and manages passwords. And it won’t cost you a penny. Here’s how it works and where you can get it,,, Continue reading

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