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Archive for the ‘E-Mail Help’ Category



Sherry from US (currently South Korea) writes: I use outlook.com (NOT Microsoft outlook) for my email. How can I set outlook.com as my default email client? If I forget and click on an email address in a document or on a webpage, Microsoft Outlook opens – and I don’t want to use it. Continue reading

DH from US writes: Comment on Outlook oddity: I opened an Outlook email account months ago. I could sign in without problem for the first couple of weeks, but since then, I’ve been blocked out. Out of curiosity, I try to sign in once every few weeks, and ALWAYS get, “You’ve tried to sign in too many times with an incorrect email address or password” on my first try. That doesn’t make sense. Continue reading

You may not be able to reply to email on AOL Mail for several reasons. But whatever those reasons are, you need not be worried as there are alternatives. Continue reading

Taffy from NSW. Australia writes: Why weren’t we told that all Outlook.com emails would be stored on Microsoft computers????? My emails were stopped until I logged into Outlook.com. I felt that this was illegal & therefore I contacted my provider who help me change back. It was only then that I received my emails from 4 days prior! Was this Legal? Continue reading

Thunderbird 17 Settings for Win 7

Thursday, June 6th, 2013

Thunderbird 17 is the latest version and is faster, more flexible, and has greater security features than the older versions. It offers many advantages over other mail clients, such as archiving, storing sent emails and junk mail classification. Continue reading

Janelle from Texas asks: I just got a new Android tablet. This is my first device of this kind and am learning my way slowly around it. How do I go about getting my e-mail. I use Yahoo. Answer: Congrats on the new tablet, Janelle. I think you’ll enjoy it. The answer for getting e-mail is the most common answer for any question about how to find something that performs a task on an Android tablet… Continue reading

Small Text Size In Yahoo Mail

Tuesday, June 4th, 2013

Lyn writes: At home I’m using Windows 8, (with yahoo mail) Anyway, I was typing an email and bumped something and my type size sent to tiny, tiny, tiny. I’ve tried everything but can’t find how to enlarge it. My other email addresses and browser are OK, just the one email?? help! Answer: Lyn, I’m not sure if you mean the text is super-small in just one e-mail or all of your Yahoo e-mail messages. So, I’ll tell you how to take care of both issues. Continue reading

With over 400 million users worldwide, Gmail is very popular and they’re hoping to keep that popularity growing by adding some new features to the inbox. One of them, I discovered quite by accident, when I hit the drop-down folder menu option to more an e-mail from one of our dedicated writers into a file. Continue reading

Previewing Emails Before Opening

Tuesday, June 4th, 2013

Ed wants to know how he can spot e-mail spam. This tip explains how to preview messages without opening them. Continue reading

Ernie from Walter writes: What is the proper procedure for moving items to my folders under OUTLOOK.COM? Since the switch from HOTMAIL I can always move the first item I try. Subsiquent attempte do not work. Clicking on the MOVE TO function do not provide a list of my folders to select from. Things just sit there as if I had not selected the option. Answer: Ernie, moving e-mails into folders should be a fairly simple process in Outlook.com. Continue reading

Ads Are Crowding My AOL E-mail

Monday, June 3rd, 2013

Hi: I have a 10 inch netbook ( ASUS ) using win 7 OS. I use AOL 9.7 for my email. when I open my email there is about the bottom 1/3 of the screen is blocked by advertising Is there any way to eliminate or reduce that.Or is there a different version of AOL that would solve this problem. Thanks for your help. Sincerely Robert Continue reading

Erna from Kentucky writes: Do I have to change my email address on Hotmail to Outlook.com? A lot of people are not happy with the changeover from Hotmail to Outlook.com. There is one bright spot for Hotmail users… Continue reading

No Spell Check In Outlook.com

Saturday, June 1st, 2013

C E from Mobile AL writes: There was a red line under misspelled words in Hotmail, now Outlook does not underline misspelled words, I get a message that says I have misspelled words, but they do not underline them to let me know what the words are. The issue could be with browser you are using to view Outlook. Continue reading

No Pictures In My Outlook E-mails

Tuesday, May 28th, 2013

Mary from Phoenix AZ writes: I have Outlook for my emails. When I get an email with pictures, sometimes the pictures don’t come thru, all I get is a gray box where the picture should be. I’m missing out on alot of pictures because of this. How do I correct this problem? Continue reading

Error 4202 In Windows Live

Sunday, May 26th, 2013

Don from Aberdeen, WA writes: I am unable to send or receive messages from Live. error 4202, a newer version of live is available you must install to continue. I put no and yes, rebooted and it still comes up every time.When I try to send questions to you it says kill pages or wait, nether works. Help! Continue reading

Steve from Oklahoma City, Oklahoma writes: I still haven’t figured out an easy way to post pictures in the text of Outlook e-mails. I don’t want to make them attachments. Is that possible? Steve, not only is it possible, it’s pretty easy. Here’s how: Continue reading

Carol from Wakefield, MA writes: I have Windows 7 Home Premium and I use Outlook now as it was changed from Hotmail awhile back. I keep reading different instructions to do different things and they usually start with … Click on FILE .. That’s where I am lost! There is no tool bar for Outlook.com that I have ever seen. Consequently, I do not have the word FILE in Outlook.com. I guess my question would be..why don’t I have it? Continue reading

Lucille from Ky writes: Have trouble getting my Outlook.com address book. I mean the whole thing. When I want to forward something, it just shows a few. I’ve had quite a few questions about getting to your full Outlook.com address book. Here’s how to do it. Continue reading

Adjusting Reading Pane In Outlook.com

Saturday, May 18th, 2013

Bob from Canada writes: I don’t like the layout of Outlook.com. The left has the inbox,sent,deleted etc., but the right side also has a dashboard leaving the actual email reading pane small and in the middle. is there a way of getting rid of the dashboard on the right side or collapsing it? Thank you. Continue reading

Mac Mail is the Apple’s equivalent to Microsoft Outlook; it’s the email client that comes on every Mac you buy. What I like about it is that it’s incredibly easy to set up and use, and instead of having to log in to my email every time and struggle with the clunky interface to move files around and sort through my mail, I just open Mac Mail and get on with it. So lets get yours set up and teach you the basics. Continue reading

Can You IM From Outlook.com?

Wednesday, May 15th, 2013

Debbie from Kansas writes: Will you still be able to use a chat program right from the email in Outlook.com as you could before? It was great to have live chat and also be able to post IMs from email. Is that still available? It sure is Debbie, here’s how it works. Continue reading

Grace from Fairfax, VA writes: I just opened an Outlook internet account, and I’m trying to import my Gmail into it. I am having a really difficult time doing it. Grace, the process can be a little complicated, so let me walk you through it. Continue reading

I’ve received a number of questions about how to forward in Outlook.com. Many who were migrated to Outlook from Hotmail, find the new layout confusing. Here’s how to forward. Continue reading

Microsoft has completed switching Hotmail accounts to Outlook.com. The switch involved 300 million active Hotmail accounts and migrating 150 petabytes of e-mail in 6 weeks. Not all users have been happy with the switch and Microsoft acknowledged the complaints in a blog post, but insisted that once users become familiar with Outlook.com, they will love it. Continue reading

C.E. from Mobile, AL writes: How can you get a receipt requested on Email, I know it used to be on the task bar, showing that the email had either been read or deleted without being read. You don’t specify which program you’re using, so I’m offering the instructions for Outlook. Here’s the procedure to get receipts for the more recent versions of Outlook. Continue reading

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