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Archive for the ‘Quick Tips’ Category



Kindle Books On An Android Phone

Monday, April 14th, 2014

Linda is looking for the simple way to read a Kindle book on her Android phone. We walk her through the process. Continue reading

Ernest wants to know what steps home users can take to protect themselves from Heartbleed. Continue reading

Set Parental Controls In Mac OS X

Wednesday, April 9th, 2014

Apple offers a full set of parental controls that manage who uses your computer and when for the Mac. Learn how to use them. Continue reading

How long will Microsoft continue to support Windows 7 & 8? We look at the timetable for security support. Continue reading

Becky wants to know if the end of support for XP will affect her Windows 7 computer. Continue reading

Jacki has a notification that support for her version of Windows is ending and she wants to know what her options are. Continue reading

Geoff wants to know why some sites don’t remember his credit card information. Continue reading

Help! Paragraph Marks In My Document

Tuesday, April 1st, 2014

Gloria has unwanted formatting symbols in her documents, we show her how to easily get rid of them. Continue reading

Should I Block XP Users?

Monday, March 31st, 2014

With the end of XP security support, Brian wants to know if he should block e-mails from friends using XP. Continue reading

Can you detect an IP address or DNS address without connecting to the Internet? Continue reading

Two Printers, One Computer

Thursday, March 27th, 2014

Can one computer work with two printers? We explain how to set it up. Continue reading

Why Can’t I Connect To Neighbors WiFi?

Wednesday, March 26th, 2014

Barbara can’t connect her Kindle to her neighbor’s WiFi, even though she has the password. We troubleshoot. Continue reading

Homer wants to know how to get premium channels without involving a cable or satellite company. Continue reading

XP – Don’t Shoot The Messenger

Monday, March 24th, 2014

We get a lot of angry letters from people who aren’t planning on giving up XP. Continue reading

End Of XP: What Do I Do?

Sunday, March 23rd, 2014

Alisa is not happy with any of her options as support for XP comes to an end. We try to find the least painful solution for her situation. Continue reading

Ninety-five percent of ATMs are still running XP. So will Microsoft extend support? Continue reading

Is Gmail telling you to upgrade to a modern browser? Why it’s happening and what can be done about it. Continue reading

Microsoft has a stern warning for Security Essentials users still running XP. Continue reading

Am I Running XP?

Wednesday, March 12th, 2014

Learn the quickest way to find out if you’re running Windows XP. Continue reading

Lynne is a little confused about Apps in Windows 8.1. We explain what they are and why she needs them. Continue reading

If I Remove Browsers, Can I Keep XP?

Monday, March 10th, 2014

Vivienne wants to know if she can keep using XP offline. We break down the rules she must follow. Continue reading

My Printer Won’t Work With 8.1

Wednesday, March 5th, 2014

Robert’s printer isn’t compatible with Windows 8.1 and neither is mine. Here’s how I solved both of our issues. Continue reading

Helen wants to know if it’s possible to retrieve data from an old floppy disk. We look at her options. Continue reading

Is XP Hype Y2K All Over Again?

Sunday, March 2nd, 2014

Bill wonders if the end of XP concerns are a bunch of hype like Y2K. But was Y2K a bunch of hype? Continue reading

Do I Need A Router?

Wednesday, February 26th, 2014

Victor plans to use his his Windows XP computer strictly offline and wants to know if he needs a router. Continue reading

Bob is thinking about trying to bring back a Windows 95 computer with Ubuntu. Is that possible? Continue reading

My Camera Won’t Work With A Memory Card

Monday, February 24th, 2014

Molly’s camera was working fine until she got a new SDHC card, now it won’t recognize the card. We look at what’s causing the problem and discuss the difference between SD and SDHC. Continue reading

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