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Archive for the ‘Quick Tips’ Category



William needs to know how to copy information to an external hard drive right now. We explain. Continue reading

Is Vista Safe To Use?

Sunday, January 4th, 2015

Norma wants to know if it’s safe to use Windows Vista. We check out how long the operating system will be supported. Continue reading

How Do I Eject A DVD From My Laptop?

Wednesday, December 31st, 2014

Unice writes:

How to eject a CD/DVD from a Acer Windows 8 laptop?

Since I’m not sure which model of Acer laptop you have, I can give you a quick tip that should work on any Windows Device. Go to  This PC by typing it in the search charm and clicking the result.

Find and select the DVD

Internet Explorer Stopped Working

Monday, December 29th, 2014

Tom’s Internet Explorer won’t close without errors. We suggest a fix. Continue reading

Can’t Access Yahoo Mail

Monday, December 29th, 2014

MV is having issues with Internet Explorer 8 and Yahoo! Mail. We explain what’s behind the problem. Continue reading

Why Are My Icons Moving?

Sunday, December 28th, 2014

Mark’s smartphone icons keep moving around and he wants to know why. Continue reading

Why Do I Make Copies Accidentally?

Wednesday, December 24th, 2014

Every accidentally make copies while selecting with Ctrl+Click? Why it happens and is there anything to be done about it. Continue reading

How Do Scammers Know To Call Me?

Tuesday, December 23rd, 2014

Rita wants to know how software security scammers know what programs are on her computer. Continue reading

Refreshed Windows 8 – How Can I Get 8.1?

Monday, December 22nd, 2014

After a Windows refresh, Monica can’t find her 8.1 update. We show her the steps to take to get it back. Continue reading

What’s My OS?

Sunday, December 21st, 2014

Shirley writes:

How do I find out what I have as an operating system.  XP, 7 etc.?

Open your Start Menu and go to Control Panel – then choose System.

Clicking on System should show you which version of Windows you are running.

~ Cynthia

Scammers Target System Mechanic Customers

Wednesday, December 17th, 2014

Scammers are calling consumers at home, pretending to represent System Mechanic. Continue reading

I’m Afraid To Report Spam

Tuesday, December 16th, 2014

Kathryn is receiving spam from her own e-mail address and she’s afraid to report it. Continue reading

VLC Android Media Player

Monday, December 15th, 2014

VLC Player for Android is out of the beta testing stage and that’s good news for users. Continue reading

Exponents On Windows 8 Calculator

Wednesday, December 10th, 2014

How do you find exponential values in the Windows 8 calculator? Continue reading

How Do I Change My BookBub E-mail Address

Tuesday, December 9th, 2014

How to change your BookBub e-mail address. Continue reading

How Do I Remove SHAREit?

Monday, December 8th, 2014

Laura wants to know what SHAREit is and how it got on her computer. Continue reading

How To Remove iPad Icons

Saturday, December 6th, 2014

Donald wants to know how to remove icons from his iPad homescreen. Continue reading

Google Contributor lets you browse some sites without ads for a monthly fee. Continue reading

How Do I Change Saved Passwords?

Tuesday, December 2nd, 2014

Charlotte has been deleting her browser every time she wants to change a saved password. We show her an easier way. Continue reading

How Do I Understand Event Viewer?

Monday, December 1st, 2014

Sheila wants to know how to understand the events in Windows Event Viewer. Continue reading

How to use the free PowerPoint Online app to open presentations. Continue reading

How Do I Send A PDF?

Wednesday, November 26th, 2014

Fred wants to know how to send a PDF. We explain in a quick tip. Continue reading

Where Is Cursor On The iPad?

Tuesday, November 25th, 2014

Hermachandra doesn’t see the cursor on the iPad. We help to find it. Continue reading

Help! I Can’t Find Excel Scroll Bar

Monday, November 24th, 2014

Patricia can’t find the scroll bar in Excel. We help her get it back. Continue reading

How To Reboot

Sunday, November 23rd, 2014

Velma isn’t sure how to reboot her computer. We’re here to help! Continue reading

Is There A Phone Recorder App That Works?

Wednesday, November 19th, 2014

Mark is looking for an Android app that will record his phone calls. Continue reading

Start Button On A Surface RT

Tuesday, November 18th, 2014

Bert wants to know if he can jailbreak his Surface RT to bring back the start button. Continue reading

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