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Archive for the ‘Security Help’ Category



Will AVG Keep My XP Computer Safe?

Tuesday, January 14th, 2014

Alice is hoping AVG antivirus will keep her XP computer safe after Microsoft ends support. Continue reading

Stop Scaring People About XP!

Tuesday, January 7th, 2014

Luca says it’s time to stop scaring people about XP. We explain why we’re sounding the warning bells. Continue reading

Did Microsoft Call Me At Home?

Tuesday, December 31st, 2013

Carolyn has been getting some strange calls form someone claiming to represent Microsoft and wants to know if she’s the target of a scam. Continue reading

Adobe has issued what they categorize as “critical” updates for FlashPlayer. A security issue could allow someone else to take control of your system. Continue reading

Microsoft Keeps Losing My Password

Monday, December 23rd, 2013

James is experience password problems with Microsoft & Yahoo. We look at the likely cause of the problem and how to keep it from happening. Continue reading

How Can I Protect E-mail On My Tablet?

Tuesday, December 17th, 2013

Joanne wants to know how to password protect mail on her tablet. Continue reading

Microsoft Warns Of New XP Vulnerability

Tuesday, December 17th, 2013

Microsoft is warning about new reports of a vulnerability in a kernel component of Windows XP (and also in Windows Server 2003). Continue reading

Files Disappearing From Desktop At Login

Sunday, December 15th, 2013

Nishat’s files disappear from the desktop every single time he logs off the computer. He wants to know what’s going on. Continue reading

Is Someone Reading My Gmail?

Tuesday, December 10th, 2013

Is someone else reading Akita’s Gmail using an e-mail client? We look at how to stop that from happening. Continue reading

Learn how to delete app history in Windows 8 and terminate background applications. Continue reading

What Is Cross-Site Scripting?

Monday, November 25th, 2013

Kitty is concerned about cross-site scripting. We explain what it is and how to protect against it. Continue reading

The Secret To Managing Your Mac Passwords

Tuesday, November 19th, 2013

OS X has a built-in password utility that makes recovering and managing those passwords a cinch. Continue reading

Is there a limit to how many times you can use your Windows 7 disk to re-format your computer? Continue reading

How to Compute in Privacy: Part 2

Wednesday, November 13th, 2013

Want to compute in privacy? Check out part 2 of our 2 part series and learn what you need to do to protect your privacy. Continue reading

How to Compute In Privacy: Part 1

Tuesday, November 12th, 2013

Want to compute in privacy? Check out part 1 of our 2 part series and learn what you need to do to protect your privacy. Continue reading

What Do I Do With a Hijacked Computer?

Saturday, November 9th, 2013

If you suddenly can’t get past a boot screen that you don’t recognize, odds are that your machine has been hijacked. This is a very hard to repair infection, but there are ways. Continue reading

Facebook gives you control over which users can see your posts, activity and photos. Learn how to use these settings to protect your privacy. Continue reading

How Do I Turn Off Safe Search?

Tuesday, October 29th, 2013

Find out why your browser always brings up the “SafeSearch” page and how to fix this problem. Continue reading

John has a pesky old saved password that keeps reappearing in Google Chrome. We show him how to make it go away. Continue reading

Shirleylou needs some help opening her backup CDs. We talk her through the process. Continue reading

Rebecca’s browser has been hijacked by ConduitSearch. We help her take it back. Continue reading

How To Remove Eazel Search As A Homepage

Tuesday, October 15th, 2013

Donald’s homepage keeps getting redirected to Eazel. We explain how to remove this pesky add-on for good. Continue reading

Max wants to know if his security software will still work when Windows XP support ends. Continue reading

Ed wants to know if he can use a third-party company to provide support for XP when Microsoft ends support. Continue reading

How Can I Spot A Fake E-mail?

Thursday, September 26th, 2013

Sylvia want to know how to spot a scam e-mail. We help her spot phishing expeditions. Continue reading

New Attack Targets Internet Explorer

Tuesday, September 24th, 2013

Microsoft is reporting that all versions of Internet Explorer are vulnerable to a newly discovered memory corruption bug. Continue reading

Are Google, Facebook and Twitter spying on your private messages? A test by an Internet Security company indicates they might be. Continue reading

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