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Archive for the ‘Security Help’ Category



iLivid: How Do I Get Rid Of It?

Monday, August 26th, 2013

William gets an annoying iLivid message when he opens his browser. We tell him how to get rid of it. Continue reading

Learn about an e-mail scam that could fool you into thinking you have a friend in danger. Continue reading

Help! Computer Hijacked By Dancing Girl

Monday, August 19th, 2013

Their computer was hijacked by a lockscreen virus. Here’s what they need to do to get it back. Continue reading

Smartbar Has Stopped Working Error

Tuesday, August 13th, 2013

“Smartbar has stopped working” error. What it means and what steps you need to take. Continue reading

Learn how to block an Email address in Yahoo Mail and Outlook.com. Continue reading

Learn how to fix a “security center service cannot be started” message in Windows. Continue reading

Samuel wants to know if a virus app will keep his XP computer safe after Microsoft discontinues support. Continue reading

Secure and Nonsecure pop-ups causing a problem in Windows XP? We’ve got the solution. Continue reading

Microsoft has some critical security patches ready for Windows. That includes one for Windows Defender and a vulnerability that lets hackers get to your computer through TrueType font files. Continue reading

Smart TV Security Risks?

Thursday, July 11th, 2013

Linda just bought a new Smart TV and she’s worried about security. I’ll explain some of the issues with smart appliances. Continue reading

Display Insecure Content

Tuesday, July 9th, 2013

Are you getting an annoying message in Internet Explorer that says “Only secure content is displayed”? You can get rid of that by changing your Internet Explorer security options. Continue reading

Microsoft releases Windows patches on the second Tuesday of each month. As part of May’s “Patch Tuesday,” they offered fixes for 33 separate security bugs in ten patches for programs such as Internet Explorer and Word. Continue reading

Gary from Australia writes: I have a Toshiba Satellite Laptop (Centrino) which was originally preloaded with Vista. A few years ago I upgraded to 7. I am now giving away the laptop and would like to wipe the hard drive clean. If I format the drive will I lose the operating system 7? Continue reading

On April 8th 2014 Microsoft will stop supporting Windows XP with critical security updates. This will make running XP quite dangerous due to security exploits and bugs that will be discovered but not patched. Many users are considering upgrading to Windows 7. To check if your computer and devices are compatible with upgrading to Windows 7 you can download the Windows 7 Upgrade Advisor. Continue reading

Microsoft Patch Tuesday

Tuesday, March 19th, 2013

If you’re a Windows user, there’s a special day every month you should know about. The second Tuesday of every month is known as “Patch Tuesday,” the day that Microsoft releases the critical security updates for the month. Continue reading

How Do I Add A Password To Windows 7?

Wednesday, March 13th, 2013

Carl from Henderson, Nevada asks: How do I ADD a password in W7 that is required when I turn on my computer? Answer: A password is always a good idea. Here’s how to set one up. Continue reading

Is there something wrong with your computer?

Does it seem slower than it used to be?
Are you worried about security holes?
Do you wonder if you have too much clutter on your hard drive?
Is your registry as fast as it should be?
Do unnecessary start-up programs slow your computer down?
Do you have performance robbing memory leaks?
Is your Internet as fast

The IRS and the Better Business Bureau are warning taxpayers about an e-mail scam involving a fake message from the IRS. The message will say that it’s from the IRS and will have a subject line along the lines of “Notification bout tax refund.” The message says it’s about your projected income tax refund and will mention a dollar amount along with a link for you to click on to learn the details. Continue reading

A five-year-old British boy managed to rack up $2500 in charges in just 15 minutes charges playing Zombies vs. Ninjas on his parents’ iPad. He did it with “in app” purchases of add-ons to the “free” game. Here’s how to make sure that doesn’t happen to you… Continue reading

3 Ways To Reset Windows Admin Password

Thursday, March 7th, 2013

I frequently pick up used computers from yard sales, flea markets and such. The problem is…the password, of course. Is there a simple, easy and inexpensive way to log on and change the admin password or remove it? Continue reading

Question: I read the article on turning off autocomplete. This would work fine on my desktop, but not on my Samsung Galaxy 2 Smartphone. So, how would you make it work on this kind of phone as more and more people are using this type of phone over a desktop? Continue reading

Another Emergency Flash Update

Thursday, February 28th, 2013

Another day, another “emergency” Flash update from Adobe. This is the second time the company has updated to fix a security flaw in the month of February and the fourth for this year. Here’s what you need to do… Continue reading

Your dirty touchscreen not only looks messy, it could help a thief break into your phone, tablet or touchscreen computer. Crooks are staging “smudge attacks” where they follow the pattern of your fingerprints to determine passwords, credit card numbers and other sensitive information. Continue reading

Microsoft Baseline Security Scanner, MBSA; what does it do? Is it worthwhile for an individual to have and use? I already have a virus scanner, Malwarebytes, Spybot, CCleaner, etc; is it worthwhile to have MBSA in addition? Thanks. Answer: Microsoft Baseline Security Analyzer (MBSA) is a security tool designed for computer… Continue reading

Adobe has issued what they are calling “critical” updates for all versions of Flash Player for Windows, Mac, Linux and Android. Continue reading

I’ve heard hackers are using home security cameras to spy on people. Should I be worried? Answer: A flaw in some TRENDnet security cameras was publicized last year along with links that allowed anyone who felt like it to click on them and look into the homes and businesses of thousands of security camera users. Continue reading

The Great Facebook Purge

Tuesday, January 29th, 2013

It’s no secret that social networking sites, especially Facebook, have redefined what the term “friend” means. However, did you know that your Facebook friends list could pose a security risk to you? Continue reading

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