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Archive for the ‘Using The Internet’ Category



Richard asks: When I tag a photo of someone on Facebook, it won’t go to their site. How do I fix this? Answer: If I understand you correctly, when you tag someone in a photo, you’d like it to post on their News Feed or Timeline. Here’s how it works… Continue reading

How To Change Skydrive Password?

Tuesday, April 16th, 2013

Edward from Brossard QC writes: How can I change my password in Skydrive? Thank you for your excellent tips and help. Answer: Skydrive, Microsft’s cloud storage service, is tied to your Microsoft account password. To change your password click… Continue reading

How To Pick A Good ISP

Monday, April 15th, 2013

Liz from Brownsboro, Tx writes: How do I find a HONEST Internet & phone service provider that is reasonably priced? The one I have right now stinks! Answer: If we lived in a perfect world you could just call the local company and ask them if the service was good… Continue reading

If you’re getting a pop-up from Adobe saying that Flash needs to store information on your hard drive, this article will explain why and how to stop it. Continue reading

Recently, a family friend said to me in frustration, “I wanted a picture of my granddaughter and they said it was Tweeted and Instagramed. What does any of that even mean?”

For those of us who frequently use social media, we throw around newly-created verbiage like Tweeted, Facebooked and YouTubed like everyone should understand. This is a little list for those of you, like the very sweet nun who called me last year for social media advice, don’t “even know what a FaceTwit is.” Continue reading

Can I Stream.it? Find Movies & TV Shows

Wednesday, April 10th, 2013

Want to stream your favorite movie or TV show, but not sure where to find it online? With so many competing services these days, your show might be on NetFlix, it might be on Amazon Prime or it might be on Hulu. Can I Stream .it? searches across multiple video services and lets you know where to find your favorite show. Continue reading

Question: Why is Facebook trying to charge me a dollar to send a message? Answer: If you’ve tried to message someone who isn’t your Facebook friend, you may have seen the window below pop up. For one $1, you can be sure your message won’t go into the recipient’s “other” folder. Continue reading

Ransomware Virus Attacks On The Rise

Tuesday, April 9th, 2013

Law enforcement agencies are warning computer users to be on the lookout for ransomware attacks. Ransomware is a type of malware that works by hijacking your computer. Lockscreen ransomware locks your screen and displays a message that says you’ve violated federal law by accessing sites associated with terrorism, child pornography or other criminal activities. Continue reading

Your Facebook, Twitter, Google+ or Instagram account could be the perfect tool for thieves looking to steal your identity. Here’s how they do it… Continue reading

Two years ago, tech giant Google announced it was doing some spring cleaning. The company said it was shutting down a number of products and merging others into existing products. They were serious about cleaning house. Since then, they’ve closed 70 features and services. Continue reading

A web service called FireMe! aims to protect you from your own social media mistakes. The service scans Tweets and looks for those with content that could cost the Tweeter his or her job. Continue reading

Facebook users are accustomed to seeing ads off to the right hand side of their news feeds. Now they can expect to see more target advertising in their News Feeds. Continue reading

Remember the notepad? The one you use to keep next to the phone, on the refrigerator door and in the car? In today’s world of computers, tablets and cell phones, what’s the digital version of the notepad? Google Keep, a simple digital note website which stores all of your notes in the free Google Drive. Continue reading

Ebay has teamed up with Goodwill with a program called Sell It Forward. It allows people to make a donation to Goodwill and also earn a little money for themselves in the process. Continue reading

Irene from Jacksonville FL writes: I am a premium member of WorldStart, I love this helpful newsletter! Esp the tips! I’m having a problem viewing any videos sent to me, I can’t see YouTube videos, I have Adobe Flash and even deleted it and downloaded it again! but it says please download Adobe Flash player?? And it’s already on my laptop!! PLEASE HELP! Continue reading

502 Bad Gateway Error?

Monday, April 1st, 2013

Harvey from Pensacola writes: How do you repair the “502 Bad Gateway” error? Answer: There is some good news and bad news when it comes to 502 Gateway errors. The good news is it’s probably not your computer’s fault. The bad news is there isn’t much you can do to fix it if it isn’t… Continue reading

Pulse bills itself as “Your news. Anywhere.” That’s a pretty good description of this nifty free app (and website, for those without a tablet or smartphone) that lets you set up a customized news feed of the information that interests you. Continue reading

Help! Google Is Broken

Sunday, March 31st, 2013

Question: I somehow managed to break Google. There’s no place to type anything into at all in Firefox. Google works okay when I use Internet Explorer, but I like Firefox best. I did let my little niece play some games on my laptop, could she have done something to mess things up? Answer: Children and laptops do not always mix. I think I know what the problem might be. Continue reading

Always struggle to remember details of your multiple Gmail accounts? Now you can stream all your Gmail accounts into one. Continue reading

Question: What’s the difference between a browser and a home page on your computer? My computer always opens up to Road Runner and that’s how I look around and find web pages and go to Facebook to play games. I was trying to explain a problem to my granddaughter and when she asked what my browser was, I said Road Runner. That’s where I get my e-mail. She says that’s my home page. I’m not sure I understand the difference. Continue reading

If you’re a Sci-Fi fan looking for something to watch online, there’s some good news from Hulu. The video streaming site is offering every episode of Star Trek for free until March 31. Continue reading

Flash Won’t Work In Firefox

Thursday, March 21st, 2013

George from Illinois writes: You answered a question today regarding a problem with Flash Player on your browser. Unfortunately, your reply only dealt with IE. I have had this problem with Firefox for over a year. I’ve Googled the problem and found that I am not alone. Please reintroduce this problem, only this time with the solution using Firefox. Continue reading

Update Your Plug-Ins In Firefox

Wednesday, March 20th, 2013

We’ve seen a lot of questions lately about plug-ins like Flash and Java not working in Firefox. That means many videos won’t play and some games won’t work. Some browsers, including Firefox, disable plug-ins when there are security concerns. Both Java and Firefox had serious security problems earlier in the year. Here’s a quick tip on making sure all of your plug-ins are up-to-date with the latest bug fixes and security patches. Continue reading

Tech giant Google has settled a lawsuit accusing the company of violating privacy rights during its Street View Mapping Project. The cars used in the project were outfitted with equipment and software that collected information from unsecured wireless networks. Continue reading

Microsoft Patch Tuesday

Tuesday, March 19th, 2013

If you’re a Windows user, there’s a special day every month you should know about. The second Tuesday of every month is known as “Patch Tuesday,” the day that Microsoft releases the critical security updates for the month. Continue reading

Is Outlook Affecting My Flash Player?

Thursday, March 14th, 2013

Questions: I had Hotmail and they Switched me to Outlook and I have had nothing but trouble since. I have tried to download Flash Player I don’t know how many times and when I am through downloading it will tell me it is installed, but most every video I play will come up and say I need Flash Player. I am about ready to take Outlook out and throw it away. I take surveys and they say I can’t take the surveys because I don’t have Flash Player. What Can I do? Thanks. Continue reading

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