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Delete Drop-Down Address History in Incredimail

Friday, August 13th, 2010 by | Filed Under: E-Mail Help

Darlene from NY asks:
How can I delete E-mail addresses from the drop down list on Incredimail?

Hi Darlene, there are two possible answers to your question, because Incredimail offers two possibilities for completing e-mail addresses.

The first is Incredimail’s “auto-complete” feature. This feature remembers every e-mail address that you’ve entered into the “To” field, including any errors in typing that you may have made. An entry in your address book remains in your address book, even after clearing it from the auto-complete memory.

Here’s how to delete entries from the auto-complete memory:

In the IncrediMail main window, click New Mail.

At this point, a new message opens. In the ‘To:’, ‘Cc’ or ‘Bcc:’ field of an email message (marked in red), enter the first letter of the email address you would like to delete.


At this point, all the email addresses starting with the letter that you entered appear.

Note: Contacts listed in your Address Book are shown in black. Contacts in your auto-complete are shown in purple.

Press the up or down arrows on your keyboard, navigate to the address you wish to delete and press Delete on your keyboard.

In order to delete an e-mail address from your permanent address book, take the following steps:

In the IncrediMail main window, click the Tools menu and select Accounts

At this point, the Mail Accounts dialog opens. Select the email account you wish to remove and click Remove (marked in red).


Once you have removed or edited your email account, simply close the Mail Accounts dialog.

I hope that this answers your question.

~Randal Schaffer

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