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E-mail Hang Ups

Wednesday, November 22nd, 2006 by | Filed Under: E-Mail Help
 
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E-mail Hang Ups

Have you ever been downloading your e-mail and all the sudden, it just stops? You know, it just sort of hangs there in suspension and you have no choice but to stop the download completely. It can happen at any point in the download process. Let’s say you have 40 e-mail messages to bring in. It’s going along fine and then, it just stops on number 34. What happened? Well, let’s take a look at a couple possible reasons why it would.

The biggest reason is that one of the messages is just too big for your e-mail program to handle. These generally include e-mails that have large pictures or videos attached to them. Sometimes these take longer to download, but other times, they don’t come through at all. If this is the case, the only thing you can really do is stop the download and cancel that e-mail.

One other big cause could be that your ISP is blocking the messages from coming in. Maybe they see it as a piece of spam and they won’t allow it to come through. You could also have connection problems with your account server, which will confuse your e-mail program and prevent the messages from downloading properly. You can always contact your ISP for help with these issues. They should be able to get you back up and running.

I know there are probably a few other reasons why your e-mail decides to “hang,” but these are the major ones, so check on these first. Once you figure out what’s wrong, you’ll be back to e-mail Heaven with no problems at all!

~ Erin

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