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F1 Help and FAQ for troubleshooting PC problems

Wednesday, November 2nd, 2005 by | Filed Under: File & Disk Management, Shortcuts & Keyboard Tricks
 
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Troubleshooting Technical Difficulties

It seems like the majority of technical difficulties occur after business hours or on weekends. Sometimes you’ll be lucky, and we’ll have a tip in our searchable tip archive that already addresses your problem. If we don’t, here is another route to solving email problems. Most Microsoft programs have a similar help file under F1 that may link to the official MS help pages online. Just look around in the dropdown menus for a help or FAQ option.

In Outlook Express, hit F1 or go to Help and choose Contents and Index.

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A new window will appear, asking you to type in a keyword. You might need to try a few different searches to get what you need. For basic problems, try troubleshooting or error. For example, when I typed in error, the nearest entry was error messages, troubleshooting.

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To see the available information on the topic, click on the phrase in the list to highlight it, then click the Display button. Like I said before, most Microsoft programs (and many other companies’ software) have searchable help files like this. No more waiting for the next business day for help!

~ Chris Fisher

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