Tech Tips Home
The Best Tech Tips And Daily Deals
Newsletter On The Internet!

WorldStart Tech Tip And Store Search
Email: Password: Login Remember Me

Like what you see here? Subscribe to the Tech Tips newsletter!   Email: Subscribe

FB Messenger: A New Way To Conduct Business

Sunday, April 5th, 2015 by | Filed Under: Social Networking

Facebook has introduced a preview of Businesses on Messenger, a new platform  meant to help companies use Facebook Messenger to communicate with their customers.

According to a statement by Facebook, the platform “enhances communications and interactions between people and businesses” and also enables people to “have rich and personal conversations with businesses.”

What that glob of marketing gobbledygook actually means is that, for example, a buyer could choose to receive order confirmations and shipping updates about an order and also modify, track or return an order all through the app.


Users could also ask questions or report problems to the business using the app.


All interactions between the users and the company would be kept in a single message thread, enabling both the company and the customer to view their past interactions.


The app would also give retailers the opportunity to notify customers of special deals, such as letting them know an out-of-stock product is back in stock.


The app will initially launch with just a few select partners, but the company says they expect to announce more partners soon.  Companies that are interested in being a part of the platform can click here to get more information.


Customers already use social media as a means of contact with businesses, especially to voice complaints. This seems like a natural extension of that relationship. 

~ Cynthia

Tags: , ,

2 Responses to “FB Messenger: A New Way To Conduct Business”

  1. […] PM and is filed under Social Networking. You can follow any responses to this entry through the RSS 2.0 feed.You can leave a response, or trackback from your own site. […]

  2. Jaggersden says:

    Sounds like f/b can’t get any more private info from individuals so now its snooping into the business sector. Damned nosey bunch will get no more from me and businesses using them will not get my business.

Leave a Reply

Like these tips? Get them for FREE in your email!

WorldStart's Tech Tips Newsletter

  • Tech Tips Daily - Become a tech pro! Get the very best tech and computer help sent directly to your email every weekday!

  • Tech Tips Weekly - If you don't want our Tech Tips newsletter every day, then sign up for this weekly newsletter to get the best information of the week. Sent on Fridays.

Other Newsletters

  • WorldStart's Daily Deals - Every week, we send out great deals in our Daily Deals newsletter. Many of these deals are exclusively for our Daily Deals newsletter subscribers and can't be found with our regular specials.

  • Just For Grins - Each issue includes a couple clean jokes, some funny quotes, and a hilarious reader's story. Newsletter is sent five days a week.

Enter Email Address:


Your e-mail address is safe with us!
We only use it to send you the newsletters you request. It is NEVER disclosed to a third party for any reason, ever! Plus, if you decided you don't like our newsletters (don't worry, you'll love them), unsubscribing is fast and easy.

Free Newsletter Signup

Tech Tips Daily

Become a tech pro! Get the very best tech and computer help sent directly to your email every weekday!

Tech Tips Weekly

The week's best in tech and computer help. Get your issue sent to your email every Friday!

WorldStart's Daily Deals

The very best deals on the Internet! Get a new set of incredible sales every day of the week!

Just For Grins

Clean jokes, funny quotes, and hilarious comics. Sent 5 times a week straight to your email.


Love Worldstart? Refer A Friend!

WorldStart's Premium Membership

Tip Archive