Arnold’s got a security scare on his PC. “Yesterday I got a voice pop up “Your Windows’ firewall is infected error code OX80070564 call 888-751-6183. I called & was told I would to pay to fix it. What should I do?”
First of all, don’t pay a penny. This is a scam caused by an extension that sneaks onto browsers. It will give you one of these fake alerts whenever you open a new tab. You need to run a Malware program like Malware Bytes or Adware cleaner to take care of this Malicious program. Legitimate security software doesn’t ask you to call a number. It goes to work on the problem.
You can also remove it by resetting your browser or painstakingly removing the extension from the browser it has infected.
Click here to learn how to remove unwanted programs in Internet Explorer. These are instructions for a removing a different program, but the process is still the same.
Whatever you do, do not pay these people or give them your credit card information or any access to your PC. As always, it’s important that you have up-to-date virus protection activated and that you also have malware protection on your PC.