Google is known for its annual spring cleaning, where it shuts down services that aren’t performing up to the company’s expectations. This year, Helpouts is getting taken out to the curb, shutting down on April 20.
The service allowed users to find experts in everything from repairs to dance lessons to tech support using Google hangouts. Some advice was free, other lessons had a set fee. You could, for example, take a music lesson via Helpouts all with a money-back guarantee if they weren’t satisfied. Experts on topics could also offer their expertise. The advice could be provided through a live video chat or a prerecorded video. Payment was made through Google Wallet.Google received a 20% transaction fee from paid services.
According to a blog post by Google, “The Helpouts community includes some engaged and loyal contributors, but unfortunately, it hasn’t grown at the pace we had expected. Sadly, we’ve made the tough decision to shut down the product.”
Recently the company was forced to end paid Helpouts in Europe because of EU regulations.
Experts will still be paid for their services rendered now through the 19th of April.