Tech Tips Home
The Best Tech Tips And Daily Deals
Newsletter On The Internet!

WorldStart Tech Tip And Store Search
Email: Password: Login Remember Me

Like what you see here? Subscribe to the Tech Tips newsletter!   Email: Subscribe

Help I Can’t Unblock Outlook Senders!

Thursday, August 11th, 2016 by | Filed Under: E-Mail Help
 
Loading...


I received this comment on an article I wrote about unblocking senders in Outlook.com: “Thank you for this explanation, but on my page there is NO ‘Remove from list’ to click on! I know outlook was updated recently so now things have changed. I did find the list of blocked email addresses, and it is long. I suddenly got slammed with spam a couple weeks ago and accidentally blocked ebay while I was blocking all these spams. Oh no! Since I’m a seller I really need to be able to get mail from them. Can you help?”

The instructions for unblocking a sender in Outlook.com are really simple.

Go to your Outlook.com inbox and choose the little gear and the top. Then select Options.

outlookoptions

You’ll switch to a screen with a bunch of choices.

outlook-options

Under Preventing junk email, choose Safe and blocked senders.

outlook-safe-blocked

Here you can add safe senders and mailing lists and see a list of blocked senders. Click Blocked senders.

outlook-blocked-senders

 

Here you can either type in a name to add to the list.

 

outlook-blocked-senders-add

Or click on a name already on the list and choose remove to remove it.

outlook-blocked-senders-remove

But this reader said she saw nothing of the kind in her mailbox. Now, I checked Outlook.com immediately to make sure they hadn’t made any changes. They hadn’t. It was still the same. Sometimes when you don’t see options for webmail, the issue can be the browser. You may need to switch browsers or clear the cache of the one you’re using.  I asked the reader to grab a screenshot of what she was seeing.

She did, and I knew immediately what the problem was. She was using Microsoft Exchange Outlook online – which sounds as if it’s the same thing as Outlook.com, but but it’s actually a paid service from Microsoft that offers a lot more features that you basic free Outlook account.

outlook-online

More commonly, people confuse either the Outlook email client with Outlook.com or the Microsoft Mail App with an Outlook account for Outlook.com because they all say Outlook.  In this case it was a different online Outlook where unblocking a sender is as easy as selecting Junk Mail under options and then just highlighting someone from the list and clicking the trash icon.

outlook-online-blocked

Sometimes it just takes some time to get on the same page (or webpage).

~ Cynthia

 

Tags: , , , ,

One Response to “Help I Can’t Unblock Outlook Senders!”

  1. Ernie White says:

    I too needed this tip! Thank You for posting when you did…

Leave a Reply


Like these tips? Get them for FREE in your email!

WorldStart's Tech Tips Newsletter

  • Tech Tips Daily - Become a tech pro! Get the very best tech and computer help sent directly to your email every weekday!

  • Tech Tips Weekly - If you don't want our Tech Tips newsletter every day, then sign up for this weekly newsletter to get the best information of the week. Sent on Fridays.

Other Newsletters

  • WorldStart's Daily Deals - Every week, we send out great deals in our Daily Deals newsletter. Many of these deals are exclusively for our Daily Deals newsletter subscribers and can't be found with our regular specials.

  • Just For Grins - Each issue includes a couple clean jokes, some funny quotes, and a hilarious reader's story. Newsletter is sent five days a week.


Enter Email Address:

Subscribe

Your e-mail address is safe with us!
We only use it to send you the newsletters you request. It is NEVER disclosed to a third party for any reason, ever! Plus, if you decided you don't like our newsletters (don't worry, you'll love them), unsubscribing is fast and easy.

Free Newsletter Signup



Tech Tips Daily

Become a tech pro! Get the very best tech and computer help sent directly to your email every weekday!

Tech Tips Weekly

The week's best in tech and computer help. Get your issue sent to your email every Friday!

WorldStart's Daily Deals

The very best deals on the Internet! Get a new set of incredible sales every day of the week!

Just For Grins

Clean jokes, funny quotes, and hilarious comics. Sent 5 times a week straight to your email.


Subscribe


Love Worldstart? Refer A Friend!

WorldStart's Premium Membership

Tip Archive


Categories:
Archives: