Tech Tips Home
The Best Tech Tips And Daily Deals
Newsletter On The Internet!

WorldStart Tech Tip And Store Search
Email: Password: Login Remember Me

Like what you see here? Subscribe to the Tech Tips newsletter!   Email: Subscribe

Help! No E-mail Associated With Scan & Fax

Saturday, April 18th, 2015 by | Filed Under: E-Mail Help, Windows 8

We frequently hear from people experiencing versions of the problem Ray is having e-mailing images and documents. Fortunately, the fix is pretty quick.

Ray writes:   When I try to use my fax and scan feature running 8.1 the feature won.t let me email photos or attachments.The message I get .”There is no email program associated to perform the requested action.Please install an email program or if one is already installed create an association in the default programs control panel “. How do I do this? I have three email programs on this computer.

When you say that you have three e-mail programs on your computer, do you mean three e-mail clients? Because to create an association, you need an e-mail client installed on your computer. A client is a program like Outlook, the Windows Mail app or Thunderbird that is installed on the computer. It downloads copies of your e-mail onto your computer that you view in an inbox.  You can’t use Gmail or or any online mail  e-mail service for this function.

But if you have an e-mail client installed on your PC, here’s how to create the association. Open your search charm and search for Default Programs. Then click on the result. Here, I’ll use the default Mail app that’s already installed in Windows 8.


The Default Programs window will open.


Off to the left is a list of programs to choose from.


Find the e-mail client you wish to use, such as Mail or Outlook and click on it.


Click on “Set as Default.”


Now, whenever you perform a task that calls for sending an e-mail, the Mail app will open. Now you will need to have set up the e-mail client of your choice with your e-mail provider so it can send and receive e-mail from your account.  Click here to learn how to set up the Mail app in Windows 8.1.

 ~ Cynthia


Tags: , ,

Leave a Reply

Like these tips? Get them for FREE in your email!

WorldStart's Tech Tips Newsletter

  • Tech Tips Daily - Become a tech pro! Get the very best tech and computer help sent directly to your email every weekday!

  • Tech Tips Weekly - If you don't want our Tech Tips newsletter every day, then sign up for this weekly newsletter to get the best information of the week. Sent on Fridays.

Other Newsletters

  • WorldStart's Daily Deals - Every week, we send out great deals in our Daily Deals newsletter. Many of these deals are exclusively for our Daily Deals newsletter subscribers and can't be found with our regular specials.

  • Just For Grins - Each issue includes a couple clean jokes, some funny quotes, and a hilarious reader's story. Newsletter is sent five days a week.

Enter Email Address:


Your e-mail address is safe with us!
We only use it to send you the newsletters you request. It is NEVER disclosed to a third party for any reason, ever! Plus, if you decided you don't like our newsletters (don't worry, you'll love them), unsubscribing is fast and easy.

Free Newsletter Signup

Tech Tips Daily

Become a tech pro! Get the very best tech and computer help sent directly to your email every weekday!

Tech Tips Weekly

The week's best in tech and computer help. Get your issue sent to your email every Friday!

WorldStart's Daily Deals

The very best deals on the Internet! Get a new set of incredible sales every day of the week!

Just For Grins

Clean jokes, funny quotes, and hilarious comics. Sent 5 times a week straight to your email.


Love Worldstart? Refer A Friend!

WorldStart's Premium Membership

Tip Archive