Eve from Canada writes:
I recently had to have my computer hard drive reformatted and when I got it home and tried to import my contacts (from backup) into MS Outlook, it said “Access denied, I didn’t have permission.” The tech is on holidays and so now I don’t know how to give myself permission to run my own computer. I am already listed as Administrator. Can you help please?
Eve, I may have the solution. If you are attempting to import your contacts from a CD or other removable media you might see this error. Try copying the .pst file saved for your backup onto your computer before attempting to import it. Just right-click the .pst file on you CD or removable drive and select copy, then paste it on the desktop of your computer. Then right-click the pasted .pst file, click properties and uncheck the read-only check box.
Now go ahead with your import process.