Monday, November 22nd, 2004
Tech Support Troubles?
Are you sometimes intimidated by calling a Technical Support line? Well, never fear, there are some general rules that will allow you to get the most out of a Technical Support contact.
1. Don’t use profanity, yell, scream, or insult the technician you are working with. Frustration is natural; however remember that the technician is there to help you. Working with the technician and being civil and… Continue reading