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Hotmail Safe List

Friday, May 18th, 2007 by | Filed Under: E-Mail Help
 
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Q:
I use Hotmail as my main e-mail program and every once in awhile, some of the e-mails I want to go to my Inbox are automatically sent to the Junk folder. I’ve set up my spam filters and everything, but it still happens sometimes. How can I make it stop? Please help me!

A:
Wow, I can’t even imagine all the frustration you must feel when that happens. I mean, after spending all that time setting up your spam filters and your important messages still get sent to the junk pile! I bet nothing else makes you want to throw your computer out the window more, am I right? Granted, that may be taking things a little too far, but if that has ever happened to you, I know you know what I’m talking about!

Now, while the Hotmail filters are great at what they do, they, like everything else, are not perfect. Every so often, they slip up and accidentally send one of your “wanted” e-mails to the wrong folder. That could happen to an e-mail one of your friends sent to you or even to a newsletter you’re subscribed to (WorldStart’s newsletter, for example). Whatever the e-mail contains, all of your messages are important and I, for one, don’t want you to miss out on any of them.

So, allow me to give all you Hotmail users another option when it comes to filtering your e-mail messages. It’s really easy to do and it won’t take you all day to get it done. Okay, let’s get started!

Along with its e-mail filters, Hotmail has what is called a Safe List. That feature is meant specifically for those e-mails that automatically get sent to the Junk e-mail folder. You can add certain e-mail addresses to the Safe List and after that, Hotmail will never regard those addresses as spam again. For example, if you’ve ever had trouble receiving our newsletter here at WorldStart, you can put the address of “steve@worldstart.com” on your Safe List. That way, you’ll be guaranteed to always get our newsletters in your Inbox each day.

Sounds like a pretty good deal, doesn’t it?! If you’re interested, this is how you can do it. Log in to your Hotmail account and click on the Options link located in the top right hand corner. Then choose More Options. From there, under the Junk E-mail section, click on the Safe and Blocked Senders link. Then look for the Safe Mailing Lists option. Now, go ahead and type in an e-mail address you would like to keep safe. It could be one of your friends, a family member, a co-worker, etc. Once you have the address typed in, click on the Add to List button.

The address will then automatically be added to your Safe List. You can then type in another e-mail address and so on, until you have all the addresses you want saved added. Unfortunately, there’s no way to do multiple addresses at once, so it may take you a little while to get them all done, but once you do, I know you’ll be more than pleased with the results.

Now, of course, there are still some e-mail addresses you’ll probably want to keep out, so you can either use Hotmail’s Junk E-mail Filter option or the Block Senders feature to do that. Doing both of those is just as important as the Safe List, so make sure you cover all your bases. Once you’re all done setting up your filters, you’ll have no trouble getting in the e-mails you want and keeping the others out. It doesn’t get any better than that. Give it a try today!

~ Erin

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