I can’t use Firefox to check my Hotmail account—must be Microsoft up to their old tricks. Anyway, is there a way to fix it?
Of course the BMSF (Blame Microsoft First) reflex kicks in during a situation like this. But it most likely is due to a User Agent problem.
What’s a Web User Agent? Well it can refer to a web browser, search engine spider or screen reader for people with disabilities. This information can be used by the server of the page you are accessing to tailor information that is browser specific or to exclude search engine crawlers (spiders) from gathering data on the site.
In any case, here’s how to check for a modified user and fix Firefox so you can access your Hotmail.
In the Firefox address bar type in “about:config” (without the quotes). You’ll get a list of all your settings. Customizations should be in bold type.
Look for “general.useragen.override”. If it’s there, right click then select “Reset”.
If it isn’t, then make sure that “general.useragent.vendor” is set to “Firefox” and click “Reset” if not.
Close out Firefox then bring it back up. See if you can get into Hotmail now.
David Samuel Thomas