A reader wrote in response to our article about a shady tech support scam. “I did subscribe to peoples connect USA and have been with them for a few years now. How can I now discontinue with them and make my computer safe? Could you please advise me on what I have to do, thank you in advance for your time in this matter.”
You absolutely do not need this service to keep your PC safe. A good antivirus like Norton will keep your PC safe for less money. Even a free anti-virus like AVAST combined with Malware Bytes can do the same job as these people as far as keeping your PC safe from viruses. As long as you have automatic Windows updates on your PC combined with an updated anti-virus, your PC should be pretty safe.
My one concern would be what type of software this company might have placed on your PC. I would suggest having a tech-savvy friend or a trusted tech at a local store go through installed programs and check for anything suspicious. I’d also change my passwords, since this company may have had access to your computer and your private information.