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How Do I Get An Answer To My Question?

Sunday, January 11th, 2015 by | Filed Under: Quick Tips

Prakash from Glendale writes:

How do you decide whose question you are going to answer in full and who are you going to send ” to worldstart”.is it like a lottery?.I have never won the lottery so my chances of getting my question answered are none.

It’s anything but a lottery when it comes to questions. We read every single question we get, but the volume of questions would make it pretty difficult to answer each and every one of them individually.


The first criteria for taking a question is – Do we have enough information to answer it?  Sometimes we get questions like “What programs work with my computer?” with no indication of the computer, operating system or programs.

The next step will be to find out if any of our writers have the answer to that question.  Sometimes we just can’t duplicate an issue. Also, if we get 5 questions on the same topic, we’ll pick one question to represent all of the readers.

If we have recently published an article on the same topic, we probably won’t answer that question again in the newsletter. Make sure you search to see if your question has already been answered recently.

~ Cynthia

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4 Responses to “How Do I Get An Answer To My Question?”

  1. Fred Jones says:

    Excellent answer, but your answers are always “right on.”
    Part of your response was to view past issues of the newsletter. How do I reach past issues?
    There was a situation that arose about a month ago that you answered. Then shortly after that, maybe three weeks or so, I had the same problem, but did not know that the answer was still available and did not want to re-ask the question.

    • cynthia says:

      You can go to and search for the topic you’re looking for or you can read our archived newsletters on the site as well.

  2. Jadesqr says:

    I too would echo Fred, “Excellent answer”. WS Quick tips is by far the best place to get accurate and comprehensive answers on a multitude of computer related subjects, hands down, my opinion. Also, Cynthia does an excellent job editing to provide a daily assortment of information in a quick read scenario.

    Thanks Cynthia,

  3. Shanker says:

    Hi Cynthia,

    I appreciate the difficulties faced by you all, and thank you for letting us to know them. By the way, I have been enjoying the crisp answers of the entire team.

    I request you to consider including some more fields for additional information needed by you such as for OS, Application, Hardware Type (Desktop, Tablet,..) etc. These mandatory fields (with lists for selection) are to follow the fields for our personal data. You can even arrange to display this technical data in your answer by default. I believe this would not only enable us to provide all that are required but also free us to focus on question.

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