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How Do I Get My E-mail Profile Back?

Alice from Indiana writes:

My e-mail address got changed on Outlook.com on Windows 8. How do I get it to reset? I have tried but it won’t do it?

Alice, search for mail in the Charms Bar under Settings.


Click on the icon for your mail client.

When you click on it this window should open. Select Show Profiles.


You’ll get this window. Click the drop-down menu by Always use this profile to select your preferred account.

If you don’t already have an account set up with the e-mail address you prefer, choose Add.

ThanĀ  create a new profile using the address you prefer.

~ Cynthia