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How to Fix No Sound on an iPad

Saturday, January 3rd, 2015 by | Filed Under: Mac OS


How do you get sound back on your iPad? I have an iPad 3 and all of a sudden the sound is gone even with the volume button all the way up. Cannot hear videos etc….
Thank you in advance. Brenda.

No sound on your iPad (or iPhone) is a common complaint from many iOS users at some point in time. However, the good news is that unless your iPad has a hardware fault, it is often very quick to remedy. Here are some things to try.

1. The Mute Switch – Most iPads have a switch on the side of the device, just above the volume control. This default behavior of this switch is to mute your sound. Sometimes it can be turned on by accident when taking the iPad in and out of a case, or simply by being caught on something. Try sliding the mute switch in the opposite direction to see if sound is restored. Often, this is the root cause of no sound on an iPad so it is always worth trying this first.

2. Control Center – Although the side switch will mute your audio, it can be used for another function. So, to double check that your volume is not muted, launch the Control Center by swiping up from the bottom of your screen. Look for a bell with a line through it. It will be one of six icons in the middle of the Control Center. If the bell is white, tap on it to turn it black (the off position), then try launching an app with sound to see if your audio has returned.

audio mute ipad control center

3. Close Apps – Are you missing sound in one of your favorite apps, or on all apps that you try? If the problem is limited to one or two apps, try closing them and restarting them to see if it makes any difference. The proper way to close an app is to double-click the home button (or swipe up on the screen with four fingers) to reveal the multi-tasking menu. Swipe to the left until you find the app that is giving you problems, then swipe the large thumbnail upwards to close the app. When you are done, press the home button, or swipe back to your home screen and tap on it. Test the sound on the app you just closed by launching it again to see if you are having the same problems.

ipad multi tasking menu

4. Hard Reset – If none of the above methods work, try initiating a hard reset. You will not lose any data, apps or anything else, but you will clear any bugs or apps that may be affecting your iPad’s performance. To perform a hard reset, press and hold the power button and the home button simultaneously. Keep them held down for about 20 seconds, or until you see the Apple logo appear on your device, then release the buttons. When the iPad restarts, test your sound.

If you are still having problems with the sound on your iPad, then it is likely a hardware issue that you might need Apple to take a look at. Often a trip to your local Apple Store will be the best place to start a more in-depth diagnosis of your problems, but 9 times out of 10, you should be able to fix the issue using the tricks listed here.

~Jonathan Wylie

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20 Responses to “How to Fix No Sound on an iPad”

  1. Mark Wonnacott says:

    Dear Jonathan,
    Thank you so much for your advice re getting sound back on my iPad 3.
    Tried everything until I read your hard re-set advice, which worked!
    Happy New Year,

  2. Winnie says:

    Thanks so much! I’ve done so much research, reset iPad several times, and only your post corrected my problem.
    So grateful!

  3. Joanne says:

    The hard re-set did the trick, am grateful for ths advice.

  4. Marilyn says:

    Very helpful, I had to use the hard reset. Thank you SOUND IS ON!

    • Jahi says:


  5. Marilyn says:

    Very helpful, the hard reset worked for my sound. Thank you.

  6. Sharon B says:

    Thanks the hard reboot did the job. The sound is back and all is well!

  7. Ann Riccardi says:

    Thanx so much…your advice solved my problem!!

  8. Les says:

    Strangely I was getting sound on my BBC News app but not on other other apps or YouTube. Anyway , performed hard reset and everything now back to normal. Thanks Jonathan.

  9. Sara says:

    Can’t tell you how much I appreciate your help. Such a simple fix (mute button flipped) that no one else suggested checking. Thank you, thank you, thank you!

  10. pete says:

    Did the closing of open windows,about 20 or so, and the sound returned. No need for the hard reset but I will try to remember as a future solution. Thanks

  11. Lynn says:

    Thanks for your help getting the sound back on my iPad 4. The notification sounds went away. I used the control center technique, found the bell & it was in off position. Learn something new everyday. Back to my happy sounds.

  12. Ann says:

    I have tried all of the above and still no sound. No sound occurred after ipad installed iOS9.3.l. Any other suggestions?

  13. Leslie says:

    Great…thank you.

  14. Ian says:

    Thank you so much my friend.
    First time ever happen – beads of sweat and you solve immediate!

  15. William says:

    Thank you able to get audio back on iPad……….never had a problem like this in 7 years.

  16. Krista says:

    Yes!! Hard reset did the trick!! Thank you SO MUCH!!!!!

  17. Joyce says:

    Thank you so much for helping me get my sounds back on my iPad!!! I tried so many other things I could think of but none worked until I was told by my son to look it up, and I found your information about how to get it back. It worked and I am so happy it’s back!!!! Thank you again

  18. XRumerTest says:

    Hello. And Bye.

  19. sandra says:

    Thanks for the good directions. The hard reset worked.

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