Kathy still isn’t happy with the switch from the Hotmail interface tot Outlook.com. She writes: “My Hotmail account had just been upgraded to outlook. There is NO option to insert pictures inline, only as an attachment, or through One Drive, which I don’t use. My browser is Chrome. Quite frankly, Outlook is rubbish. I want the old HotMail interface back. Thinking of changing to Gmail now. I have been with Hotmail for many years, but am angry and upset to have these changes forced on me without user consultation.”
Let’s see if I can’t off you some help. You actually do use OneDrive in a way already, as all of your Outlook.com emails are stored in Microsoft’s cloud server, just as all of your Hotmail messages were before that. They just didn’t call it OneDrive back then.
To insert a photo inline in Outlook.com, create a news message and then click the arrow next to Insert at the top of the message.
Then choose Pictures inline from the drop-down menu.
Choose the image you want and click open.
The image will then be inserted in your photo.
You can also find the photo you want and just drag and drop it from your desktop or a file straight into the message.
If you are missing some of your menu options in Outlook.com it could be because you’re using an older version of Internet Explorer or due to some other browser issue. Try clearing the cache for your browser or resetting the browser. If that doesn’t work, try a different browser. I’ve checked using IE 11, Edge, Chrome, and Firefox. I have the option to insert inline on each of these browsers.
You can certainly switch to Gmail is you like. The process to insert photos into messages if pretty similar.But don’t expect any consultation from Google either before they make change changes. Other than to hold some focus groups and run beta tests, that’s just not the way email providers do things.