Tech Tips Home
The Best Tech Tips And Daily Deals
Newsletter On The Internet!

WorldStart Tech Tip And Store Search
Email: Password: Login Remember Me
looking for freeware

Like what you see here? Subscribe to the Tech Tips newsletter!   Email: Subscribe

Is There A Way To Bypass A Tablet Reset Lock?

Thursday, May 4th, 2017 by | Filed Under: Android, Hardware & Peripherals, Security Help
 
Loading...


We heard from someone with an all-too-familiar tablet problem. “I bought an open box Samsung Tablet S2 from eBay, from a seller with a very high rating. It was listed as an “open box” tablet. The seller buys these from Best Buy that have been returned, but otherwise look new and are in excellent new condition. The seller did a factory reset. The problem is, when I tried to set it up, it won’t let me get past the Google FRP lock feature. It wants the password and sign in for the user that was previously signed in on the device. I called Samsung, and they wanted an IMEI number to reset it. I gave them a copy and pasted info of my proof of purchase, but that wasn’t good enough. I contacted the seller, and he has no way to get that number. The serial number wasn’t adequate for Samsung to help me. I also paid extra for the Square Trade Warranty offered by Ebay. So far, I have no way to get into this device and set it up for me. Before I have to return it, do you know how to get past that built in feature put on here by Samsung? The eBay seller said he’s not run into this issue before and he’s sold dozens of these. It’s very frustrating to have paid so much money for something I can’t use!”

galaxy-12-tablet

This points out something important. You should never return or sell a tablet without resetting it first. Best Buy should have checked for this before accepting the return. It’s also possible that there was just a glitch during the reset. These things happen sometimes and aren’t necessarily anyone’s fault.

And a tablet without a password is basically an expensive doorstop. The factory reset protection is meant to keep someone from accidentally resetting the tablet (think curious kids) or to make things more difficult for thieves.

If you can return the tablet for a replacement, it might be the best option. There are some workarounds that I’ve seen various places online that people say work with varying levels of success.  Here’s a link to a video that shows the process.  https://www.youtube.com/watch?v=oYNIBr5jVSs

Let me know if this works for you.

~ Cynthia

 

Tags: , , , , ,

Leave a Reply


Like these tips? Get them for FREE in your email!

WorldStart's Tech Tips Newsletter

  • Tech Tips Daily - Become a tech pro! Get the very best tech and computer help sent directly to your email every weekday!

  • Tech Tips Weekly - If you don't want our Tech Tips newsletter every day, then sign up for this weekly newsletter to get the best information of the week. Sent on Fridays.

Other Newsletters

  • WorldStart's Daily Deals - Every week, we send out great deals in our Daily Deals newsletter. Many of these deals are exclusively for our Daily Deals newsletter subscribers and can't be found with our regular specials.

  • Just For Grins - Each issue includes a couple clean jokes, some funny quotes, and a hilarious reader's story. Newsletter is sent five days a week.


Enter Email Address:

Subscribe

Your e-mail address is safe with us!
We only use it to send you the newsletters you request. It is NEVER disclosed to a third party for any reason, ever! Plus, if you decided you don't like our newsletters (don't worry, you'll love them), unsubscribing is fast and easy.

Free Newsletter Signup



Tech Tips Daily

Become a tech pro! Get the very best tech and computer help sent directly to your email every weekday!

Tech Tips Weekly

The week's best in tech and computer help. Get your issue sent to your email every Friday!

WorldStart's Daily Deals

The very best deals on the Internet! Get a new set of incredible sales every day of the week!

Just For Grins

Clean jokes, funny quotes, and hilarious comics. Sent 5 times a week straight to your email.


Subscribe


Love Worldstart? Refer A Friend!

looking for freeware
WorldStart's Premium Membership

Tip Archive


Categories:
Archives: