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Lost Dial-Up Connection

Posted By On March 8, 2005 @ 5:27 PM In Hardware & Peripherals,Using The Internet | Comments Disabled

Q:
I have a dial-up internet connection and it hangs up all the time when I’m online. Why does this happen and what can I do about it?

A:
Some dial-up ISPs will disconnect if you are idle too long, but my guess is that you have call waiting. When a call comes in the call waiting disconnects your modem.

Fortunately you can disable call waiting in your modem settings so this doesn’t happen. Your phone company should have a code you can dial to disable call waiting—you’ll need it for this to work.

Windows XP

1. Go to Start/Control Panel and select “Phone & Modem Options”.

2. Next, choose the “Dialing Rules” tab and select your dial-up connection.

3. Click the “Edit” button. Under the “General” tab you’ll see a check box “To disable call waiting, dial:” When you check it, the box for you to enter the call waiting disable code opens. Select or type the code that disables call waiting there. Finally, click OK.

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Windows 98/ME

1. Go to Start/Settings/Control Panel and select the “Modems” icon.

2. Click the “Dialing Properties” tab and select your dial-up connection.

3. Check box “To disable call waiting, dial:” When you check it, the box for you to enter the call waiting disable code opens. Select or type the code that disables call waiting there. Finally, click OK.

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Now, whenever your modem dials it will dial the code to disable call waiting and you won’t get kicked off.

~ David

David Samuel Thomas


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