Tech Tips Home
The Best Tech Tips And Daily Deals
Newsletter On The Internet!

Shop online 24hrs a day or call us Mon-Fri
8:30AM-4:30PM EST - 1-800-915-2088
WorldStart Tech Tip And Store Search
Email: Password: Login Remember Me

Like what you see here? Subscribe to the Tech Tips newsletter!   Email: Subscribe

MIcrosoft Word Previewer Problem

 
Loading...


John from Cincinnati, OH writes

“What gives with Microsoft Word previewer? I can start my computer, open Word, and in the selection window select a document, and an image of the document will appear in the right hand portion of the window. Then I can do almost anything — print, edit, select a different document — and I get the message, “This file cannot be previewed because of an error in the Microsoft Word previewer.” If I reboot, I can again use the previewer, but only once. The same thing happens when I look at Word documents in Microsoft Windows Explorer.  This also happens for Microsoft Excel previewer, but it’s a little more robust; I cannot remember not being able to use it in Windows Explorer.  I’m using Windows 7 (up-to-date) and Microsoft Office 2010 (also up-to-date).  THANKS for your help!”

Hi, John.  Thanks for the great question.

First off, let me say that this is, what we call in techspeak, a KNOWN ISSUE.  In other words, Microsoft knows that it’s a problem and is working on it. The problem is caused by trying to preview the file in a second instance of the same program.  In the meantime, there is a work-around. 

You do this by previewing the document in Windows Explorer.  If you have Windows 7, the first thing that you need to do is to make sure that the preview pane is turned on (it is off by default).  In order to do this, open an Explorer window.  This can be pretty much anything from pictures to documents.  After you do, click on ORGANIZE then LAYOUT and make sure that PREVIEW PANE is checked.  If it is, you’re good to go.  If it’s not, check it and THEN you’re good to go. 

Now, select the file that you want to preview by bringing up the directory in Windows Explorer and single-click on it.  For the sake of demonstration, I have chosen one of the pictures from this article.  The file will preview in a frame to the right. 

You can make the preview pane larger or smaller by clicking on the thin line between the files pane and the previewer pane and dragging left or right.  You have stated that you had the same problem in Windows Explorer, but I was, unfortunately, unable to replicate this problem.

Another thing that you might want to do is to periodically check for Windows Updates.  Updates for your Office programs are included in the Windows updates, and as soon as a patch is available, Microsoft will include in their updates.  Microsoft does updates automatically, but the reason that you might want to check manually is to get the update before the automatic download.  The way to do this is to click START, followed by ALL PROGRAMS and then WINDOWS UPDATE.

I hope that this helps!

~ Randal Schaffer

 

Tags: , , , , , , ,

3 Responses to “MIcrosoft Word Previewer Problem”

  1. M. van Ophoven says:

    The same problems do also occur on my PC. In our office we work with Office 2010 (versie 14.0.7106.5003) and Windows 7 Ultimate service Pack 1. Can someone help me or tell me when their will be an update????

  2. arthur says:

    hard to follow your instructions of how to turn off preview pane I haven’t sorted out my problem

  3. Mark says:

    I never knew the preview pane could be used for anything other than pictures. It never occurred to me that it could be used for word documents, this is very cool and now I’m trying out everything to find out what else can be previewed in the preview pane. I have Office 2013 and there are no problems viewing word documents. This is why I love reading your articles. There are many times I learn something from reading them that wasn’t even what the article was about.

Leave a Reply


Like these tips? Get them for FREE in your email!

WorldStart's Tech Tips Newsletter

  • Tech Tips Daily - Become a tech pro! Get the very best tech and computer help sent directly to your email every weekday!

  • Tech Tips Weekly - If you don't want our Tech Tips newsletter every day, then sign up for this weekly newsletter to get the best information of the week. Sent on Fridays.

Other Newsletters

  • WorldStart's Daily Deals - Every week, we send out great deals in our Daily Deals newsletter. Many of these deals are exclusively for our Daily Deals newsletter subscribers and can't be found with our regular specials.

  • Just For Grins - Each issue includes a couple clean jokes, some funny quotes, and a hilarious reader's story. Newsletter is sent five days a week.


Enter Email Address:

Subscribe

Your e-mail address is safe with us!
We only use it to send you the newsletters you request. It is NEVER disclosed to a third party for any reason, ever! Plus, if you decided you don't like our newsletters (don't worry, you'll love them), unsubscribing is fast and easy.

Free Newsletter Signup



Tech Tips Daily

Become a tech pro! Get the very best tech and computer help sent directly to your email every weekday!

Tech Tips Weekly

The week's best in tech and computer help. Get your issue sent to your email every Friday!

WorldStart's Daily Deals

The very best deals on the Internet! Get a new set of incredible sales every day of the week!

Just For Grins

Clean jokes, funny quotes, and hilarious comics. Sent 5 times a week straight to your email.


Subscribe


Love Worldstart? Refer A Friend!

WorldStart's Premium Membership

Tip Archive


Categories:
Archives: