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Missing Documents Folder

Sunday, May 28th, 2017 by | Filed Under: File & Disk Management, Uncategorized, Windows 10

A reader is having trouble locating the documents folder in Windows 10. “Following the latest Windows 10 update, I no longer have my usual documents folder when I open file explorer. I have the One Drive document folder that I do not use.”

I’m hoping the solution will be a super-simple one. When you first open File Explorer, you’ll see Quick Access which may or may not contain a document folder.


Scroll down and you’ll see files available on OneDrive.



I’m a big fan of enabling it and mirroring all of your documents on both your PC and OneDrive. Just in case something happens to the PC, your documents will be safe and secure in the cloud. You can then access them from another device.

Keep scrolling down and you’ll see This PC.  Click the little arrow next to it….



and you’ll see a list of folders. You should see Documents.

You will also find documents under Libraries. If it’s not displayed. Just click the drop-down menu.


I’m hoping your missing documents puzzle is as easy to solve as that. If not, let me know and we’ll explore further options.

~ Cynthia


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2 Responses to “Missing Documents Folder”

  1. Jim Fox says:

    I have the same problem and the documents folder in This PC also is the One Drive folder. I have been involved in a 2 day discussion with a developer and we finally had to realize that Microsoft has chosen to make the default documents folder the one from One Drive.
    The folder that the person is looking for is located have the person pin the folder to the quick access.

  2. Jim Fox says:


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