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My Toshiba Laptop Keeps Dropping My WiFi Connection

Saturday, August 2nd, 2014 by | Filed Under: Hardware & Peripherals, Quick Tips

Bette writes

I am wondering if your readers or techies can tell me if there are any noteworthy problems with their Toshiba laptop L75D-A7283, Win 8. My husband bought a new one a few months ago and has had it back to the store 2 times, with no help given. Maybe a lemon, or maybe dropped. It won’t stay connected to our Wi-Fi, or our printer, lots of problems, slow etc.

Bette, you are not alone in having this issue with that particular model of Toshiba laptop. Unfortunately, I can’t seem to find any clear-cut solution to the problem.  Anytime something like a wall gets between the laptop and router, the WiFi connection is dropped. You can click here for more on the problem.

I’d suggest purchasing a USB Wireless LAN adapter for your laptop, that should enable you to pick up your WiFi signal.

Hopefully this will help with the issue.

~ Cynthia

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22 Responses to “My Toshiba Laptop Keeps Dropping My WiFi Connection”

  1. peter says:

    Go into your network settings. Control panel again.. Mouse to the bottom-right, ‘Search’ again. This time type “Control panel” and click the result. From here we want “Network and Internet” and then “Network and Sharing Center” and from there “Change adapter settings” (It’s on the left hand menubar)

    Right click your wifi adapter -> click Properties -> click Configure -> click Power Management

    Uncheck the box “Allow the computer to turn off this device to save power”. That should do the job.

    Worked so far, anyway.. i hope this will help you from here . thanks

  2. kolton says:

    same problem here, like it doesn’t have wifi, and can only be connected wired! Ugh, I’m going to try this and see if it repairs the issue

  3. kolton says:

    thank you Peter!!! saved the day with those instructions!

  4. pdr says:

    Unfortunately this action not working for me. internet still dropping out

  5. richard deacon says:

    Try disabling automatic windows updates and taking off mcafee.

  6. richard deacon says:

    Peter’s solution worked for me. Thanks!

  7. Les Panek says:

    Problem solved. Thanks for your advice.

  8. Anthony Johnson says:

    Thank you Peter..You are a genius!

  9. Emily says:

    Thank you Peter!

    Also, I had to change the power settings from BALANCED to HIGH PERFORMANCE. It works like a charm!

  10. Jameshelp says:

    I had the same problem and it would be resolve from Toshiba Technical Forum you may also try here.

  11. Shilpa says:

    Hey Emily, where can the power settings be found in a Toshiba laptop? I went to control panel- hardware and software- power options but i only have balanced and eco options here. TIA!

  12. valerie says:

    Thank you Peter I have have this problem for 3 months now. I am a 69 year old great grandmother and not at all technical minded. My family said to contact my provider (I did not want to do as I can’t always understand what they say.)But I followed your advise and its working brilliantly now. Thank you so much.

  13. Greg says:

    Thanks Peter!

    You are a good man paying it forward! This has been bothering my wife and I for a long time, endlessly restarting wifi, etc.

    For anyone else still with win8, you can easily get to the early control panel step by hovering mouse off right edge of monitor to bring up the gray box/ bar.

  14. paco says:

    I have satellite l50-B-2c8, at the moment my problem seems to be solved.

    My experiences:
    1, Factory reset – BIOS (reset defaults) – wifi was hardware disabled – there is no other option to enable it – no phisical switch button like in the case of vaio in a stupid place. Installing ubuntu is a problem, on windows propably not…

    2, Windows 8.1/Windows 10 same problem
    Windows 10 is better but same idiotic problem.

    As Peter said it’s related to the power saver option – (one was mentioned, second one can be reached through the battery icon)

    1, If i have started the download before or even browsing, why you close the connection, it fail my download and stop my page being loaded???
    2, If i’m on power and it was set to no saver option, and on battery was set to saver option, why it behaves that i’m on battery???

    So i have mentioned the solution in the second point.:)

  15. tarun says:

    Peter you are great man..worked for me :)

  16. Steven Ungar says:

    Didn’t work for me. It’s a brand new computer, and if Toshiba can’t fix the problem, back it goes.

  17. nejc says:

    Im not sure what is wrong with mine but this doesnt fix it…it kepps telling me my connection is limited and then not every 15 seconds…..the wifi works on every other computer in the house so i realy dont know whats wrong

  18. Nicole C. says:

    Thank you John!! Worked like a charm!!

  19. Rich M says:

    Awesome. This seems to have fixed my issue as well. Thank you!

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