Tech Tips Home
The Best Tech Tips And Daily Deals
Newsletter On The Internet!

WorldStart Tech Tip And Store Search
Email: Password: Login Remember Me

Like what you see here? Subscribe to the Tech Tips newsletter!   Email: Subscribe

My Toshiba Laptop Keeps Dropping My WiFi Connection

Saturday, August 2nd, 2014 by | Filed Under: Hardware & Peripherals, Quick Tips

Bette writes

I am wondering if your readers or techies can tell me if there are any noteworthy problems with their Toshiba laptop L75D-A7283, Win 8. My husband bought a new one a few months ago and has had it back to the store 2 times, with no help given. Maybe a lemon, or maybe dropped. It won’t stay connected to our Wi-Fi, or our printer, lots of problems, slow etc.

Bette, you are not alone in having this issue with that particular model of Toshiba laptop. Unfortunately, I can’t seem to find any clear-cut solution to the problem.  Anytime something like a wall gets between the laptop and router, the WiFi connection is dropped. You can click here for more on the problem.

I’d suggest purchasing a USB Wireless LAN adapter for your laptop, that should enable you to pick up your WiFi signal.

Hopefully this will help with the issue.

~ Cynthia

Tags: , , , , ,

44 Responses to “My Toshiba Laptop Keeps Dropping My WiFi Connection”

  1. Char says:

    Thanks a lot Peter. This worked well for me.

  2. Helena Blomfield says:

    same problem ‘tears out hair’ with a TOSHIBA LAPTOP C50D, drops connection every time….been back for checkup..nothing wrong they say..,been to computer shop..nothing wrong, new modem, still drops…took it back to factory setting still the same…it drops every thing after about 10 t0 15mins, while in for checkup someone downloaded a E T L file? today its trying to download 161 updates? I kid you not,3hrs….. now it says unable to complete updates..undoing changes, that was over 3 hours ago..I give up…..totally useless

  3. Aloysius says:

    Hi all,

    I am facing the exact same problem, Toshiba Model: L50-B-1NZ, WiFi keeps getting disconnected even though the WiFi bar shows as it it’s connected. Every time I disconnect and re-connect to get net access. This issue is only with Toshiba as I also have an HP and old Acer where there is no such problem. Toshiba technical team gave some solution but the problem hasn’t gone away. They asked to contact their software team (This is despite having an extended warranty contract on hardware). The software guys (Toshiba) will only help with a charge.

    This is really Toshiba’s problem and they need to take responsibility for it. For now I am going to try Peter’s suggestion and see if it works.

    Good to see a lot of helpful comments.


  4. Bob says:

    I have a 2015 Toshiba Satellite laptop model E55-A5114, purchased about 13 April 2015. It came loaded with Windows 8.0/8.1 upgrade. About 6 months after purchased it began crashing the Internet connection. I installed Windows 8.1 upgrade as recommended by Microsoft. the problem continued so I installed Windows 10 upgrade. It was okay for about a month then problems began again. Regular Windows crash as well as Internet crash. I noticed that as I am on the Internet, the Home-Toshiba bar for the Internet runs the blue revolving circle changing from the Toshiba symbol. The Internet usually crashes at that time. The connection ALWAYS crashes when that starts. The hard drive was reformatted and full Windows 10 and updates were installed. I regularly update Toshiba and Windows. The blue circle still runs and the computer still crashes. I have noticed that videos run in the background because I can hear the audio. I believe the problem is that Toshiba is setup to run their Internet stuff in the background causing the computer to crash. Sometimes too much runs on computer sites and causes crashes. This has been a problem for slow CPU computers for years. My Toshiba has the Intel i5 cpu with 6 GB RAM. Since 2005 I have recommended Toshiba computers to my friends. Now I don’t. As I type this, the mouse is running inconsistently. The mouse is less that one week old. The old one worked and the next moment it didn’t ever work again, even with two new batteries. This weekend there will be a new laptop in my house. The hard drive crashed two weeks ago so now it has a new one.

  5. Jamie Smith says:

    I purchased a Toshiba C55 B5100 almost a year ago and it has been total junk, dropping my wifi connection constantly, plus many other problems that I won’t get into. I am one paycheck away from trashing this headache for good. The worse laptop I have ever owned, hands down.

  6. Jennifer says:

    Did anyone discover a solution for this problem? All of our other computers and devices remain connected to our wifi perfectly, but our Toshiba laptop loses its connection every few minutes. It’s frustrating!

  7. Wendy Harless says:

    We have the same issue….will only stay connected for a few minutes. Our model is a Satellite L75-B. Any resolution?

  8. Diane says:

    I have the same issue, drops constantly. The WiFi connection section disappears also, can’t find it!

  9. suresh says:

    Toshiba satellite c640 keyboard is broken I want on my wifi .What is the process tell me

  10. Mokhtar says:

    I have the same problem with my Toshiba L-305D, I like toshiba, but this is not acceptable. it’s wifi connection is useless. it connects for a few seconds and then drops.

  11. Dennis says:

    Toshiba now = junk as far as I’m concerned. Bought my Satellite laptop 5 years ago and wifi just started acting up seriously. NEVER TOSHIBA AGAIN!

  12. Earl says:

    Toshiba C55-B5298, constantly losing internet function. Says I am connected but sites will stop working or work very slow, also can’t attach pictures to email sometimes, yahoo mail says no internet connection, have to do diagnostic all the time and it usually resets wireless network adapter, then works fine for a while. Gets frustrating! I am 12 feet max from the wireless modem, nothing in between. I am almost considering dropping the wireless and go back to the wires! This is useless sometimes! Anyone find any solution for this issue with toshiba?

  13. Tadeo Conejo says:

    Is everyone using the Comcast Xfinity? i have problems with s signal drops from Comcast Free wifi service interfering with my home wifi.

  14. Ed. S. says:

    Dropped connections are a pain !

    My Toshiba Satellite L75-C7250 started dropping connections a few months ago and I finally fount a partial solution. Don’t use “SLEEP MODE” or let the display or hard drive shut down.

    Now instead of connection drops several times a day, it only happens after I boot-up.

    Hope this helps.

  15. Ed. S. says:

    Addendum to my previous message (04-11-17 don’t use “SLEEP MODE.”

    1. Open Device Manager to Network Adapters.
    2. Find your wireless LAN & click Properties.
    3. Under Power Management, uncheck “Allow computer to turn off this device.”
    4. Under Advanced, Enable 802.11d

    This solved my drop problem permanently without affecting load speed. My broadban is 3 megs; if yours is faster the 802.11d might slow downloads.

Leave a Reply

Like these tips? Get them for FREE in your email!

WorldStart's Tech Tips Newsletter

  • Tech Tips Daily - Become a tech pro! Get the very best tech and computer help sent directly to your email every weekday!

  • Tech Tips Weekly - If you don't want our Tech Tips newsletter every day, then sign up for this weekly newsletter to get the best information of the week. Sent on Fridays.

Other Newsletters

  • WorldStart's Daily Deals - Every week, we send out great deals in our Daily Deals newsletter. Many of these deals are exclusively for our Daily Deals newsletter subscribers and can't be found with our regular specials.

  • Just For Grins - Each issue includes a couple clean jokes, some funny quotes, and a hilarious reader's story. Newsletter is sent five days a week.

Enter Email Address:


Your e-mail address is safe with us!
We only use it to send you the newsletters you request. It is NEVER disclosed to a third party for any reason, ever! Plus, if you decided you don't like our newsletters (don't worry, you'll love them), unsubscribing is fast and easy.

Free Newsletter Signup

Tech Tips Daily

Become a tech pro! Get the very best tech and computer help sent directly to your email every weekday!

Tech Tips Weekly

The week's best in tech and computer help. Get your issue sent to your email every Friday!

WorldStart's Daily Deals

The very best deals on the Internet! Get a new set of incredible sales every day of the week!

Just For Grins

Clean jokes, funny quotes, and hilarious comics. Sent 5 times a week straight to your email.


Love Worldstart? Refer A Friend!

WorldStart's Premium Membership

Tip Archive