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No Pictures in Outlook.com

Sunday, September 6th, 2015 by | Filed Under: Quick Tips
 
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Delores is having an issue viewing images in her e-mail. She writes: “Ever sense our emails have become Outlook.com (just changed last week) I can get your emails but without any graphics. Why?? I can\’t see where to change anything to get things back to where they were before the change. Frustrated with MSN.”

Delores, I can’t be exactly sure what’s causing the problem, but here’s one quick thing to try. If it doesn’t work, we can look into something else. In your Outlook.com inbox, click the gear settings and choose “Options” from the drop-down menu.

outlookoptions

Choose Group by conversation and pre-load images under Reading email.

group-conversation

Under Conversation settings, choose Show messages individually.

group-conversation-individual

Let me know if this helps.

~ Cynthia

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One Response to “No Pictures in Outlook.com”

  1. Jadesqr says:

    Delores, does not say which ‘Browser’ she is using but I have had the same problem in ‘IE’ but all seems to work fine in ‘Chrome’ just a thought.

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