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Object Error In Internet Explorer

Posted By cynthia On December 22, 2013 @ 1:14 PM In File & Disk Management,Using The Internet | No Comments

John from Oklahoma writes:

My problem is on some business sub sites (example Espnshop.com, NCAA) I receive a message box stating: message from webpage [object error] and an OK box to click.  When I click the OK box nothing happens and I can’t do anything on the page with it there.  To get rid of the OK box I have to click it several times and beat it to the delete page (x at top) before it returns in a couple of seconds.  I have tried new start dates, ccCleaner, Norton scans, nothing works.  I have several gift cards I would like to use, but can’t due to this problem.  Can you help?

The issue could be related to add-ons in Internet Explorer. Here’s a way to test that out. In Windows 7 go to All Programs > Accessories > System Tools and select Internet Explorer (No Add-Ons.)

A version of Internet Explorer without add-ons will open.

 If the sites that are giving you problems will work without issues, it’s time to track down the add-ons that are giving you trouble. You’ll want to shut the no add-ons version of Internet Explorer and open Internet Explorer back up. It’s time search for the pesky add-on that’s causing the problem. Select the gear symbol and choose Manage Add- Ons from the drop-down menu.

Now for the fun. You go down the list of displayed add-ons one at a time and disable them. Check the sites you’re having trouble with in Internet Explorer to see if they work.  By process of elimination, you may be able to find the add-on causing the issue.

If that doesn’t work, you could always try viewing the sites in Chrome or Firefox.

~ Cynthia

 


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