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Printer Update Help

 
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Robert from Atascadero, CA is in the market for a new, more fully-featured printer.  He writes “I have a HP Photosmart 5510 and the driver is VERY weak, does printing but little else, not both sides, no gutters, no reverse, etc. Is there others out there that can be, heaven forbid,even bought, that would be more featured?  Thanks for you fine articles, read them every time they come out.”

Hi, Robert.  Thanks for the great question and for being a constant reader.  It’s always nice to know that our articles are helping people.  That’s what we’re here for.

Printer-1

The most direct answer to your question is that there are a lot of good printers out there that have a lot of good features.  But the first question that you need to answer for yourself is how many of these features will you actually need?  I ask because more features, many times, do require more money.  If you don’t need something, there’s no reason to pay for it.  The next thing that I’ll say is that your printer SHOULD already have most or all of these features.  I am a frequent HP user, and I find that their drivers are frequently pretty heavy-duty, including more features than I will ever possibly use.  I have an HP Envy printer that isn’t nearly as expensive as your Photosmart, and it has the gutter feature.  The way to find this is to go into the printer settings for the document that you wish to change the gutter settings on and go to PRINT.  Then click on the margin settings.

Printer-2

Click the down arrow, and, on the resulting menu, click CUSTOM MARGINS.

Printer-3

Here, under margin settings, you’ll find the gutter settings.

Printer-4

The next thing that I would suggest is that, if you still can’t find the settings that you want, then you can try to find a better driver for your printer.  You can find a past article on updating drivers here:  http://www.worldstart.com/where-to-get-drivers-for-windows-8/.  You can also do a Google search for your driver, using your product name and the word “driver”.  Just be careful of any site that wants to charge you for a driver.  A new driver should never cost you money, unless it’s for a very old device that the manufacturer no longer has drivers for, which is very rare.

But if you still want to buy a new printer, I would just recommend using your preferred store (say, Amazon) and when you find one that seems to suit your needs and budgets, you can contact the printer’s manufacturer and ask about any specific feature that you need.

I hope that this helps!

~ Randal Schaffer

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5 Responses to “Printer Update Help”

  1. Tim Mayer says:

    Go directly to the printer manufacturer’s website, click on support, look for the drivers there – skip the risky business of getting random links from web searches pointing you to gawd-knows-where for files that some hacker has possibly done gawd-knows-what to. The HP PS 5510 drivers are very easy to find (https://support.hp.com/), and have been updated for Windows 10.

  2. Meha Smith says:

    Speaking of the envy [HP] I have been lucky for years with printers
    and savvy regarding PC & printers alike…suddenly my Envy -WITH new ink
    will not print at all – not even copy……anyone experience this frustration…??
    Had to get new printer…tried everything- it said driver ok…tried support also=
    [?]..PLEASE …any comment will be helpful….any hint.. something…

  3. Meha Smith says:

    ….Please one more question…lately I’ve been experiencing a crazy mouse…from both..the wireless and the one plugged in to desktop…
    just totally all over the screen with the scroll wheel !!!
    Thank you so much, I never miss an issue….
    Meha

    • Joan says:

      Have you tried completely new or different mice than what you are having trouble with? Like anything electrical or mechanical there is just so much life in them before they begin to fail.

  4. Joan says:

    I would follow the link that Tim Mayer posted, (https://support.hp.com/), and see if they can help you with HP Envy not printing.

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