Monica from Deforest, WI writes:
I refreshed my computer and now I can’t get 8.1 which was a free download before and now it won’t download. I have 8. Thanks for any help.
A refresh is an excellent alternative to a reinstall. You keep your important files and any apps that you’ve downloaded onto you computer. However, you will lose all of your previous Windows and app updates.
Unless everything is completely up-to-date, you can’t install 8.1 That means not only do you need to visit the Windows update center to make sure all of the necessary updates are installed on your computer, you will also need to go to the Windows store and get updates for your apps there.
Prior to 8.1, you had to visit the store separately. After you catch up your Windows updates and your Windows store updates (I warn you, there could be a whole bunch of them), then you can install Windows 8.1 from the app store. You’ll then need to run all of the updates for Windows 8.1 from your update center. Then you can install the update to 8.1.1 and then get all of the updates for that.