Tech Tips Home
The Best Tech Tips And Daily Deals
Newsletter On The Internet!

Shop online 24hrs a day or call us Mon-Fri
8:30AM-4:30PM EST - 1-800-915-2088
WorldStart Tech Tip And Store Search
Email: Password: Login Remember Me

Like what you see here? Subscribe to the Tech Tips newsletter!   Email: Subscribe

Remove Old Versions of Adobe Flash Player

Wednesday, July 22nd, 2009 by | Filed Under: System Tune-Up Help
 
Loading...


A few weeks ago an article I wrote covered how to recover from a BSOD by restoring your computer to an earlier recovery point. Last week I had a Blue Screen problem on my son’s computer that restoring to an earlier recovery point could not cure.

To make a very long story short, the problem turned out to be an old version of Adobe Flash player that was conflicting with the most recent version. If you are a subscriber to WorldStart Computer Tips, I know you have read about the importance of installing software patches and using the latest versions of all of your programs to stay as safe as possible from security exploits.

Many programs remove the older version of it’s self when an update or a newer release is installed. This not true of the Adobe Flash Player.

image

The good news is that Adobe provides two tools you can use to clean out the old programs and to be sure you have the newest version of the Flash player installed.

The Flash player “Test” page at http://www.adobe.com/software/flash/about/
And the Adobe Flash Player uninstaller http://kb2.adobe.com/cps/141/tn_14157.html

1.Here are the procedures for checking the version number of the Adobe Flash player currently installed on your computer.
2.Removing old versions that may cause a conflict.
3.Reinstalling the most recent versions.

First go to the “Test” page at http://www.adobe.com/software/flash/about/

As soon as the Test Web page opens the version number installed on your computer is displayed in the “Version Information” box. The most recent and most secure version of Adobe Flash player for each type of browser supported will be displayed in the table in the middle of the page.

image

Please Note: If you have more than one browser installed on your computer you will need to visit the “Test” page with each program. For example there may be a different version installed on Firefox than there is in Internet Explorer.

If the version number in the “Version Information” box matches the version number for each type of browser on your computer as in Figure 2, congratulations, you are up to date! If you are not experiencing any problems and the Flash player seems to be working you could stop here.

However, to avoid possible future conflicts and to patch the security flaws present in the older versions Adobe recommends removing the older players and reinstalling the newest version available.

Before running the Flash Player uninstaller I recommend using a program to identify the older versions that are installed on your system, before and after the uninstall procedure.
This step is optional. However if I trusted Adobe to get things right the first time I would not be writing this article.

Here is a link to an article on WorldStart that covers the installation and use of the Secunia Software Inspector program. http://www.worldstart.com/tips/tips.php/4968
The program will help you keep all of the programs on your computer up to date.

To uninstall all of the Flash players on your system download the uninstall program with this link, http://kb2.adobe.com/cps/141/tn_14157.html and follow the directions.

Directions from the Adobe web site:

1.
Download the Adobe Flash Player uninstaller:

Windows: uninstall_flash_player.exe (205 KB) (updated 2/24/08)
Mac OS X, version 10.3 and above: uninstall_flash_player_osx.dmg (243 KB)
Mac OS X, version 10.2 and below: uninstall_flash_player_osx.dmg (1.3 MB)
Mac OS 8.x, 9.x: uninstall_flash_player.hqx (33 KB)

2.Save the file to your system, choosing a location where you can find it (for example, your desktop). Macintosh users may need to open or unstuff the .hqx file.

3.Quit ALL running applications, including all Internet Explorer or other browser windows, AOL Instant Messenger, Yahoo Messenger, MSN Messenger, or other Messengers. Check the Windows system tray carefully to make certain no applications are still in memory which might possibly use Flash Player.

4.Run the uninstaller. This will remove Adobe Flash Player from all browsers on the system.

Note: The uninstaller cannot remove files currently in use.

At this point all of the versions of Flash player should be removed.
To install the latest version on Microsoft Internet Explorer:
Close all programs and open only Internet Explorer.
Go to the Adobe Flash download page http://get.adobe.com/flashplayer/
Click on “Agree and Install now”


image

To start the download to your PC Left click on the Save file button.

image

Locate and double left click on the “install_flash_player.exe” file. If you have not changed the default download location, the file will be on your desktop.

In the “Open File – Security Warning” box that opens, Left In the click the “Run” Button and follow the prompts. In Microsoft’s Internet Explorer Adobe’s Flash player installs as an Active X control.

image

Additional installation instructions can be found here:
http://www.adobe.com/products/flashplayer/productinfo/instructions/
For other browsers like Firefox, Opera, and Chrome use the same steps
as above. In Firefox the new flash player installs as a Plugin.

To install the Adobe Flash player on a different operating system such as Linux or Macintosh, click on the link below, select an operating system and follow the prompts.

http://get.adobe.com/flashplayer/otherversions/

image

After completing the reinstallation(s) go back to the Flash player “Test” page at http://www.adobe.com/software/flash/about/ using each browser you have on your system to be sure everything is working correctly.

~Boyd Lutz

Comments are closed.

Like these tips? Get them for FREE in your email!

WorldStart's Tech Tips Newsletter

  • Tech Tips Daily - Become a tech pro! Get the very best tech and computer help sent directly to your email every weekday!

  • Tech Tips Weekly - If you don't want our Tech Tips newsletter every day, then sign up for this weekly newsletter to get the best information of the week. Sent on Fridays.

Other Newsletters

  • WorldStart's Daily Deals - Every week, we send out great deals in our Daily Deals newsletter. Many of these deals are exclusively for our Daily Deals newsletter subscribers and can't be found with our regular specials.

  • Just For Grins - Each issue includes a couple clean jokes, some funny quotes, and a hilarious reader's story. Newsletter is sent five days a week.


Enter Email Address:

Subscribe

Your e-mail address is safe with us!
We only use it to send you the newsletters you request. It is NEVER disclosed to a third party for any reason, ever! Plus, if you decided you don't like our newsletters (don't worry, you'll love them), unsubscribing is fast and easy.

Free Newsletter Signup



Tech Tips Daily

Become a tech pro! Get the very best tech and computer help sent directly to your email every weekday!

Tech Tips Weekly

The week's best in tech and computer help. Get your issue sent to your email every Friday!

WorldStart's Daily Deals

The very best deals on the Internet! Get a new set of incredible sales every day of the week!

Just For Grins

Clean jokes, funny quotes, and hilarious comics. Sent 5 times a week straight to your email.


Subscribe


Love Worldstart? Refer A Friend!

WorldStart's Premium Membership

Tip Archive


Categories:
Archives: