Tech Tips Home
The Best Tech Tips And Daily Deals
Newsletter On The Internet!

WorldStart Tech Tip And Store Search
Email: Password: Login Remember Me

Like what you see here? Subscribe to the Tech Tips newsletter!   Email: Subscribe

Removing Mail from Server in Windows Live Mail

Sunday, May 22nd, 2011 by | Filed Under: E-Mail Help

Dave from Longwood, FL asks:

How do I set up Windows Live email to remove mail from the server after it has been read?

Are you checking your e-mail daily but still noticing that your e-mail box continues to fill up – even though you have been deleting most of the junk coming in? Or perhaps your mailbox is already full, causing your contacts’ messages to bounce back to them as “undeliverable.” If you are facing one of these (or similar) issues in Windows Live Mail, then it is highly likely that your e-mail is being left on your providers’ server even after it is checked or deleted. This common issue can arise for a number of reasons, the most typical being user error when setting up email in Windows Live Mail, or user forgetfulness when it comes time to shut off a temporarily set “Leave mail on Server” option. Lucky for us, re-setting Windows Live Mail to once again delete messages from the server as they arrive only takes a few steps:

Step 1. Click on the blue Windows Live Mail program options icon in the upper left corner of the Windows Live Mail interface. The program options menu will appear.

Step 2. Mouse over the “Options” menu item. The program options submenu will appear.

Step 3. From the submenu, select and click on the “Email accounts…” option. The “Accounts” selection dialog box will appear.

Step 4. Select the e-mail account whose settings you wish to modify from the list located under the “Mail” heading.

Step 5. With your email account selected, click the “Properties” button on the right hand side of the “Accounts” dialog box. The account properties dialog box will appear.

Step 6. At the top of the account properties dialog box, click on the “Advanced” tab.

Step 7. Within the “Advanced” tab settings, locate the “Delivery” options at the bottom of the tab.

Within the “Delivery” settings, you will find 3 check boxes; “Leave a copy of messages on server,” “Remove from server after (X) day(s),” and “Remove from server when deleted from ‘Deleted Items’.”

Step 7-1. If you wish to always delete mail from the server as soon as Windows Live Mail finishes checking your email, uncheck the “Leave a copy of messages on server” check box.

Step 7-2. If you wish to leave mail on the server for a limited time after you have downloaded/read your email within Windows Live Mail, keep the “Leave a copy of messages on server” checkbox checked, check the “Remove from server after (X) day(s)” check box, and enter in the amount of days you wish to keep your email on the server after being checked, before being deleted. (i.e. If you tell Windows Live Mail to  “Remove from server after 2 day(s),” your email will stay on the server for two days after being checked, and will be deleted when you check your email after the second day. However, if you do not check your e-mail for more than 2 days (or however long you have the “Remove from . . .” option set for) then your email will remain on your server (and continue accumulating space in your email box,) until it is next checked via Windows Live Mail.)

Step 7-3. Additionally, whether you are leaving mail on server indefinitely, or a select number of days after it has been read, you can elect to have it deleted off of the mail server immediately when purged from your “Deleted Items” folder by selecting the “Remove from server when deleted from ‘Deleted Items'” check box.

Step 8. Once your “Delivery” options have been set, click the “Apply” button followed by the “Ok” button at the bottom of your email properties dialog box to set your options and close the box.

Step 9. Click close on the “Accounts” dialog box. Your Windows Live Mail main program window should now be showing once again.

Step 10. Click the “Send/Receive” button. Windows Live Mail will proceed to download your email, while deleting checked email from your mail sever as instructed in the previous steps.

As a final precaution, consider shutting down and re-opening Windows Live Mail to ensure changes to your Delivery settings have been fully applied and saved by Windows Live Mail. If you ever suspect they have not been properly saved, simply follow the above steps again to ensure your Windows Live Mail is delivering your email properly.

~J. Conboy

Tags: , , ,

8 Responses to “Removing Mail from Server in Windows Live Mail”

  1. Darryl says:

    Thank You!Thank You!Thank You!

  2. Sharon Cline says:

    OMG! Thank you, thank you. I was trying to find the right answer in the wrong place!

  3. Allan Poe says:

    I use Windows Live Mail 2011 and I want to remove mail from the server after it has been read. I do not have a Delivery section as shown in your Step 7. Any suggestions?

  4. donna says:

    I have all these settings, but my mail is still not deleted from the server when I delete from windows mail

  5. Jim Livingston says:

    I am totally confused. I have 2 PC’s, a Desktop running Outlook, and a Laptop running Windows Live Mail. I want my Desktop to be the “Controlling” Mail processor. When I am away from home (vacation, trips, etc.), I want to be able to read my email using my Laptop and Windows Live Mail. However, I DO NOT WANT THE EMAIL I RETRIEVE/READ on gmail to be deleted. I want it to remain on the gmail server so that when I return home, I can retrieve ALL of my email from the gmail server via Outlook.

    I have tested multiple test messages to/from myself using both the Desktop (Outlook) and the Laptop (Windows Live Mail). No matter what the setting used in the Advanced tab of the Properties of the setup, specifically the “Leave a copy of messages on the server” on my 2 machines, it does NOT do so. If I send/read a message from one of my PC’s, I cannot retrieve it from the other PC. HELPPPP!!!!

  6. […] Removing Mail from Server in Windows Live Mail … – May 22, 2011  · I am totally confused. I have 2 PC’s, a Desktop running Outlook, and a Laptop running Windows Live Mail. I want my Desktop to be the “Controlling … […]

  7. Michael Booth says:

    the delivery section is not on my options I use windows 10, it was there foor windows 8.1 all my inbox is cleaned out and i want to stop it

Leave a Reply

Like these tips? Get them for FREE in your email!

WorldStart's Tech Tips Newsletter

  • Tech Tips Daily - Become a tech pro! Get the very best tech and computer help sent directly to your email every weekday!

  • Tech Tips Weekly - If you don't want our Tech Tips newsletter every day, then sign up for this weekly newsletter to get the best information of the week. Sent on Fridays.

Other Newsletters

  • WorldStart's Daily Deals - Every week, we send out great deals in our Daily Deals newsletter. Many of these deals are exclusively for our Daily Deals newsletter subscribers and can't be found with our regular specials.

  • Just For Grins - Each issue includes a couple clean jokes, some funny quotes, and a hilarious reader's story. Newsletter is sent five days a week.

Enter Email Address:


Your e-mail address is safe with us!
We only use it to send you the newsletters you request. It is NEVER disclosed to a third party for any reason, ever! Plus, if you decided you don't like our newsletters (don't worry, you'll love them), unsubscribing is fast and easy.

Free Newsletter Signup

Tech Tips Daily

Become a tech pro! Get the very best tech and computer help sent directly to your email every weekday!

Tech Tips Weekly

The week's best in tech and computer help. Get your issue sent to your email every Friday!

WorldStart's Daily Deals

The very best deals on the Internet! Get a new set of incredible sales every day of the week!

Just For Grins

Clean jokes, funny quotes, and hilarious comics. Sent 5 times a week straight to your email.


Love Worldstart? Refer A Friend!

WorldStart's Premium Membership

Tip Archive