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Restart/Shutdown Problems

Posted By On November 6, 2006 @ 1:42 PM In System Tune-Up Help | Comments Disabled

Q:
I use Windows 98SE and I’ve been having a lot of trouble recently with my computer restarting instead of shutting down. I go through the process of the shutdown, but it always restarts itself. What could be the problem and how can I fix it? Any help would be great!

A:
Hmm, what an interesting problem. Fortunately, you’re probably not the only one having this kind of trouble with restarts and shutdowns. This has been a known problem with Windows 98 Second Edition (SE only) for awhile now and luckily, there is a cure for it!

I’m going to go over this with you today, but before I go any further, I want you all to know that this tip does require you to work with your Registry Editor. As we tell you in any tip that involves this, it is a tricky area to work in. If you do not feel 100 percent sure that you can do it, either stop completely or get some help from someone who is. If you make a mistake in the registry, it could alter some other parts of your computer, so just be extremely careful.

Okay, so if you’re ready, let’s get this problem fixed! When you go to shut down your computer, you may see a message that says “Please wait while your computer shuts down,” but besides that, nothing happens. It may appear that your computer is caught in a hang up. Or, maybe you don’t see anything at all. Sometimes you may just see a blank screen with a blinking cursor or as discussed earlier, your computer may just restart itself completely.

Your computer’s shutdown problems could be caused by several issues. There could be something wrong with the shutdown registry key, something with a sound file or maybe even a conflict in the BIOS configurations, among others. Although those are possible, the main issue usually turns out to be that the fast shutdown registry key is enabled within the editor. This will definitely cause your computer to restart instead of shut down. So, let’s take a look at what you can do to remedy this.

1.) Go to Start, Run, type in “regedit” and click OK. This will open the Registry Editor for you.

2.) Double click on HKEY_LOCAL_MACHINE.

3.) Double click SYSTEM.

4.) Double click CurrentControlSet.

5.) Double click Control.

6.) Finally, double click Shutdown.

7.) Change the FastReboot data value from 1 to 0 (zero).

There you have it. Once you do all that, you have successfully disabled the Fast Shutdown choice and your computer should no longer hang up or restart itself. All it will do is actually shut down. Imagine that!

~ Erin

P.S. – If this option doesn’t work for you, there are several other options you can try, but to do those, you may want to refer to a computer specialist for additional help.


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