Carol from Fairhope, AL writes:
Hi, I keep getting a yellow banner across the top of the page saying….a plug-in (Shockwave Flash) crashed. What is it, and do I need it? What should I do? I use Google Chrome. Thanks for all the good you do.
Shockwave Flash is a plugin that handles the flash content on a website. You don’t necessarily need Flash, but it’s likely that you’ll want it for many of the things you do online.
If you don’t know what flash content is, think of YouTube or any browser game. The platform on which the game or video is played is Flash. Almost all Facebook games use Flash.
The cause of this crash is actually pretty simple, and it’s very specific to Google Chrome for one reason. Google Chrome comes with its own built-in Flash player, rather than you needing to install it from the Adobe website.
When installing Flash from the Adobe website, Chrome’s built-in version of Flash starts to conflict with Adobe’s version.
Here’s how to tell if that is the cause of your problem. Go to the address bar for Chrome and type about:plugins, then press enter.
You’ll then see a list of installed plug-ins. Look down the list for Flash (2 Files).
The simplest fix for this is to navigate over to https://www.google.com/chrome/srt/ and run the Software Removal Tool. It’ll clear up any conflicts that you may have on your Chrome browser, and should fix the constant crashing of Shockwave Flash!