Tech Tips Home
The Best Tech Tips And Daily Deals
Newsletter On The Internet!

Shop online 24hrs a day or call us Mon-Fri
8:30AM-4:30PM EST - 1-800-915-2088
WorldStart Tech Tip And Store Search
Email: Password: Login Remember Me

Like what you see here? Subscribe to the Tech Tips newsletter!   Email: Subscribe

Solving DRM Issue the Software Way

Wednesday, October 19th, 2011 by | Filed Under: System Tune-Up Help
 
Loading...


Myron from Rockaway, NJ asks:

I got this error message, “Windows Media Player cannot play this DVD because there is a problem with digital copy protection between your DVD drive, decoder, and video card. Try installing an updated driver for your video card.” Anything I can do?

Well, Myron, I hate to sound obvious, but did you try installing an updated driver for your video card?  If you did this and it didn’t work, please let me know in comments.  But really, this should solve your problem.

The first thing that I’d recommend is that you uninstall your existing video driver.  The reason that I’d suggest this is that you’re just starting fresh.  Sometimes updating doesn’t go like it should, so it’s good to just start from scratch.  You do this by opening your device manager.  The easiest way is to click on the Windows icon in the lower left of the screen and type “device manager” (you’ll type all of these phrases minus the quotation marks) into your search box.  Select the first one under Control Panel.

Once your device manager is open, select your video driver.  This will usually be found by expanding display adapters.  I’ll show you mine without even asking to see yours.

Right-click on the video driver and click “uninstall”.  Then reboot your computer.  When it boots back up you should have a fairly rudimentary display, but your “found new hardware” wizard should come up.  If it doesn’t, just repeat the process above, but click “update driver software” instead of uninstall.  Windows should then find your new driver and install it.  That should fix your problem.  If it doesn’t, let me know in comments and we’ll try something else.

Hope this helps.

~Randal Schaffer

Tags: , , , ,

One Response to “Solving DRM Issue the Software Way”

  1. Scott says:

    I get this same exact message. I tried updating and uninstalling the driver, restarted my computer several times, but I still get this message. Is there anything else I could try? Thanks

Like these tips? Get them for FREE in your email!

WorldStart's Tech Tips Newsletter

  • Tech Tips Daily - Become a tech pro! Get the very best tech and computer help sent directly to your email every weekday!

  • Tech Tips Weekly - If you don't want our Tech Tips newsletter every day, then sign up for this weekly newsletter to get the best information of the week. Sent on Fridays.

Other Newsletters

  • WorldStart's Daily Deals - Every week, we send out great deals in our Daily Deals newsletter. Many of these deals are exclusively for our Daily Deals newsletter subscribers and can't be found with our regular specials.

  • Just For Grins - Each issue includes a couple clean jokes, some funny quotes, and a hilarious reader's story. Newsletter is sent five days a week.


Enter Email Address:

Subscribe

Your e-mail address is safe with us!
We only use it to send you the newsletters you request. It is NEVER disclosed to a third party for any reason, ever! Plus, if you decided you don't like our newsletters (don't worry, you'll love them), unsubscribing is fast and easy.

Free Newsletter Signup



Tech Tips Daily

Become a tech pro! Get the very best tech and computer help sent directly to your email every weekday!

Tech Tips Weekly

The week's best in tech and computer help. Get your issue sent to your email every Friday!

WorldStart's Daily Deals

The very best deals on the Internet! Get a new set of incredible sales every day of the week!

Just For Grins

Clean jokes, funny quotes, and hilarious comics. Sent 5 times a week straight to your email.


Subscribe


Love Worldstart? Refer A Friend!

WorldStart's Premium Membership

Tip Archive


Categories:
Archives: