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Stalled E-mails

Tuesday, December 9th, 2008 by | Filed Under: E-Mail Help

Stalled E-mails

So, there you are sitting at your desk with your morning coffee and you’re just waiting for all of your e-mail to come through to your Inbox (using Outlook Express). You may have several e-mails that have piled up overnight and you just want them to download as fast as possible. Everything’s going fine until you are rudely interrupted by an e-mail stall. Yep, the download process just stops all of a sudden and you have no idea why. Is there really any rhyme or reason to that? Well, let’s find out!

An e-mail download stall can be caused by a few different things. One reason could be that the amount of e-mail you’re trying to bring in is rather large. (I get over 500 e-mails everyday and it happens to me all the time). So, while you’re waiting for all of those e-mails to come in, your connection may time out and therefore, your e-mail program just stops. Unfortunately, there’s not really a good way to fix that, but if you hit the Send/Receive button again, the rest of your e-mails should come through.

Another cause of the sudden stop could be that your Internet connection is going in and out or it’s just flat out failing. That will definitely mess with your e-mail connection and your e-mail will pause until your Internet is back up and running. Now, I know these types of things may not happen to any of you very often, but if they do ever come around, at least you now know what could be causing the problem!

Finally, if none of the above help, you may have a corrupt message on the server. This doesn’t happen very often, but I’ve personally have that hit a handful of times over the years. Usually, if it keeps getting hung up at the same spot time after time, it’s time to call your ISP and have them look at it. Usually they need to actually get into the account and delete it for you, then you can get the rest of your e-mail.

~ Erin

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